Director, Healthcare Programs

Risepoint

1d

About The Position

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Director, Healthcare Programs is responsible for coordinating and managing the execution of healthcare nursing and pre-licensure program launches across multiple teams. This role works closely with Product, Marketing, Enrollment, Academic Operations, and Partnerships to track timelines, manage deliverables, and support teams in meeting launch requirements and ensure programs are continously running as a product-market fit going forward. The role provides regular updates to Product and Partnerships leadership and helps identify risks, gaps, or dependencies that could impact launch readiness and overall success once live. As programs scale, this role also supports the documentation and consistent use of standard operating procedures and best practices to improve execution and partner outcomes. Within the first year, you will be collaborating with the Partner Support team as it relates to serving as the subject matter expert on behalf of the entire Healthcare Solutions team for all healthcare and nursing and pre- and post-licensure program launches, with clear plans, timelines, and consistent execution across teams. Cross-functional partners rely on you for clear communication, practical coordination, and early identification of risks, resulting in smoother launches and fewer last-minute issues. You will also have helped establish repeatable launch processes and documentation that make future programs easier to deliver and more predictable for teams and partners.

Requirements

• 8–12+ years of experience leading complex, cross-functional programs or initiatives, ideally in healthcare, education, or another regulated environment.
• Program & Project Management: Able to manage multiple initiatives simultaneously, prioritize effectively, and maintain momentum through ambiguity.
• Cross-Functional Coordination: Comfortable aligning teams with different goals, incentives, and working styles.
• Clear Communication: Skilled at translating complex work into concise updates for senior leaders and partners.
• Process Discipline: Detail-oriented, with a strong appreciation for documentation, consistency, and repeatable execution.
• Relationship Management: Builds trust and credibility with internal stakeholders and external partners.
• Problem Identification & Resolution: Proactively surfaces risks, dependencies, and gaps and works with teams to resolve them.
• Change Support: Reinforces agreed processes and helps teams adopt new ways of working without formal authority.

Responsibilities

• Program Launch Planning & Execution Serve as the day-to-day project lead for healthcare, nursing pre- and post- licensure launches, coordinating timelines, milestones, and deliverables across Product, Marketing, Enrollment, Academic Operations, and Partnerships. Develop and maintain integrated launch plans, ensuring all teams understand requirements, dependencies, and deadlines. Track execution progress, proactively identify risks or delays, and coordinate issue resolution to maintain launch readiness. Partner with Product and Academic Operations to ensure launch activities align with regulatory, accreditation, and program requirements.
• Cross-Functional Coordination & Alignment Facilitate regular cross-functional working sessions to review launch status, resolve open items, and maintain alignment across teams. Clarify roles, responsibilities, and handoff points related to healthcare program launches to reduce confusion and rework. Act as a consistent point of contact for launch-related questions, ensuring information is shared accurately and in a timely manner. Coordinate with Partnerships leadership and partner-facing teams to ensure launch expectations, timelines, and requirements are clearly communicated.
• Operational Process Documentation & Consistency Document standard operating procedures, launch playbooks, and best practices for healthcare nursing and pre-licensure programs. Align teams in consistently applying agreed operating models and processes across launches. Identify recurring execution challenges and work with functional teams to update processes, tools, or documentation as needed. Collaborate with Business Technology teams to ensure systems and tools support launch tracking, reporting, and execution needs.
• Launch Monitoring, Reporting & Continuous Improvement Establish and maintain launch readiness dashboards, status reports, and regular communications for Product and Partnerships leadership. Monitor key launch indicators (e.g., milestone completion, readiness risks, issue resolution) and escalate concerns as appropriate. Gather feedback from internal teams and partners post-launch to identify opportunities to improve future launch execution. Implement incremental improvements to launch processes based on lessons learned and evolving business needs.
• Stakeholder Communication & Leadership Support Represent the healthcare programs team in cross-functional and partner-related forums focused on launch execution. Provide clear, concise updates to senior leaders on launch progress, risks, and dependencies. Implement changes by reinforcing agreed processes, timelines, and expectations with participating teams. Build strong working relationships across functions to enable effective collaboration in a complex, regulated environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed