Director, GTM Systems and Tools

Dodge Construction Network

4d•$175,000 - $215,000•Remote

About The Position

Dodge Construction Network (Dodge) is searching for a Director of GTM Systems and Tools to join our team! This is a high-visibility opportunity that will be a critical part of our Revenue Operations team focused on optimizing all tools that support field enablement within in our GTM systems infrastructure. The ideal candidate has a consistent track record of implementing solutions to business problems in Salesforce and integrated solutions throughout our GTM tech stack, working with both internal and external partners. This position reports directly to the VP, Revenue Operations. Preferred Location This is a remote, home-office based position and candidates located in the continental United States will be considered. Travel Requirements Some travel is expected for this role.

Requirements

7-10+ years of experience in GTM systems or related roles with at least 3 years in leadership or people management
Expert knowledge of Salesforce Sales Cloud, Salesforce CPQ, Service Cloud, Communities, and related systems in a Lightning-based environment
Proficiency in modern GTM tech stack optimization, architecture, and integrations
Demonstrated ability to ensure system integrity and security
Proven track record of developing and executing GTM technology strategy that empowers GTM operational efficiency and facilitates business goals
Ability to accelerate revenue growth and scalability via strategic application of technology
Strong cross-functional collaboration background working with Sales, Marketing, Customer Success, Finance, and IT teams
Exceptional communication skills and ability to present strategy to senior leadership
Experience managing relationships with 3rd-party vendors and contractors to create alignment and accountability on GTM system initiatives
Highly motivated for continuous improvement in GTM processes and technology
Understanding of the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash) within Salesforce and NetSuite
Exceptional team player, communicator, strong attention to detail and interpersonal skills
Bachelor’s degree or equivalent education and work experience.

Nice To Haves

Prior experience in a SaaS or subscription-based business
Current Salesforce Certification (Advanced Admin, App Builder, CPQ Specialist), Trailhead profile, or Salesforce community involvement

Responsibilities

Oversee, manage, and optimize all systems and tools used by the sales, customer success and support teams
Lead a team of systems admins and specialists to deliver high-impact projects working with key cross-functional stakeholders
Implement a GTM technology strategy and development roadmap that aligns with business goals
Drive continuous improvement of the GTM technology stack
Take ownership of relationships with existing and new vendors, including 3rd-party partners and contractors
Evaluate and select new tools to support the GTM team as needed
Ensure user adoption including efficient and effective use of GTM systems and tools
Lead Salesforce architecture development that enables sales through a streamlined and efficient user experience
Collaborate with cross-functional stakeholders to identify needs, scope projects, allocate resources, and deliver expected outcomes
Maintain system integrity, security, and scalability in coordination with IT
Manage the development of custom solutions and system integrations to solve complex business problems
Implement best practices and benchmark against industry standards
Analyze, solution, and resolve GTM workflow “bugs” or disruptions to streamline processes for optimal performance.
Report progress, strategic insights, and KPIs to senior leadership
Manage weekly sprint prioritization of system enhancements and release processes
Deploy and maintain effective deduplication process to ensure high level of data integrity
Support system administration and monthly audit of license allocation
Oversee ongoing review and improvement of internal user guides and process documentation