Director, GSC Insurance Planning and Strategy

Assurant

About The Position

The Director, GSC Insurance Planning and Strategy will develop and execute a comprehensive strategy for the organization’s logistics, repair, and distribution network, focusing on optimizing stock levels, reporting KPIs, and driving process improvements. This position plays a critical role in aligning operations with demand forecasting and supply planning, ensuring efficiency and profitability. The role oversees the Sales & Operations Planning (S&OP) framework, ensuring collaboration across functional teams and alignment with executive priorities. This leader will provide significant visibility to senior executives and clients, supporting critical decision-making processes that enhance financial outcomes, operational productivity, and customer satisfaction.

Requirements

Bachelor’s Degree, preferably in Business, Supply Chain, Operations, or related field; Master’s degree preferred
Minimum of 10 years in supply chain, logistics, or related fields, with at least 3 years in a leadership role managing cross-functional teams
Proficiency in forecasting and inventory planning systems
Expert-level Excel skills (e.g., pivot tables, trend analysis)
Strong analytical, problem-solving, and decision-making abilities
Proven ability to lead process improvements and cross-functional initiatives
Excellent written and verbal communication skills, including the ability to influence senior stakeholders
Experience with ERP systems like Oracle, Great Plains, or similar inventory management platforms

Nice To Haves

APICS CPIM/CSCP certification or equivalent
Strong knowledge of S&OP processes and best practices
Proven track record of meeting tight deadlines in fast-paced environments
Ability to strategically address complex issues with tactical solutions

Responsibilities

Develop and lead the strategy for logistics, repair, and distribution networks
Establish a robust demand planning and forecasting process that integrates with financial forecasts
Oversee the S&OP process, balancing supply and demand while addressing risks and opportunities proactively
Create capacity models to optimize resource utilization and balance supply with customer expectations
Ensure optimal stock levels and efficient inventory management across all regions and depots
Lead operational productivity analyses and identify optimization opportunities for the global inventory strategy
Develop and automate customer-based KPI reporting for internal and external stakeholders
Analyze business and financial results to provide insights that guide strategic decisions
Monitor and enhance performance metrics to improve forecasting accuracy and operational efficiency
Partner with internal teams, including procurement, forecasting, and business development, to align operations with demand planning
Work closely with clients and actuaries to forecast volume requirements and ensure alignment with client expectations
Foster collaboration with cross-functional teams to drive continuous improvement
Manage and mentor a team of directors and managers, including roles in regional planning, analytics, procurement, and order management
Provide career development and guidance to planning staff to build a high-performing team
Manage inventory budgets exceeding $100M, driving margin growth through efficient supply and demand balancing
Support cost reduction initiatives while maintaining exceptional service levels
Travel as needed up to 10-15% of time