Director, Global Supply Planning

Texas L PMarlborough, MA
1d$103,000 - $152,000Hybrid

About The Position

Join our Supply Chain team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell , PUR , Braun , Vicks , Hot Tools, Drybar , Curlsmith , Revlon , and Olive & June . Together, we build innovative and useful products that elevate people's lives everywhere, every day. Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! Position: Director, Global Supply Planning Department: Supply Chain – Wellness ( Honeywell , PUR , Braun , Vicks ) Work Location: Marlborough, MA, Hybrid (work 3 days onsite) Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations. What you will be doing: This role is accountable for North American (and AP) supply planning execution and staff leadership. The position owns global inventory planning, on-time delivery, and vendor management for the U.S., Canada, and AP and LA RMOs, and is responsible for delivering and executing the inventory plan across these regions. The role maintains a dotted-line relationship with the EU B&W Supply Planning organization and the broader Helen of Troy Global Supply Chain organization, led by the Corporate Chief Supply Chain Officer. Lead and develop the North American supply planning team across multiple product categories, including humidifiers, air purifiers, thermometers, fans, heaters, PUR water filtration, blood pressure monitors, and related accessories and SKUs. Drive team capability and performance to align on-time delivery and inventory objectives with corporate goals. Own global inventory planning, including development, execution, and results. Deliver inventory turn improvement while managing overall inventory investment in line with corporate objectives. Manage inventory flow through Oracle firming and direct purchase order placement to optimize vendor capacity, improve on-time delivery, and support MOH and customer satisfaction. Produce and maintain twelve-month rolling inventory projections monthly, aligned with demand and financial plans and reviewed with business unit and corporate leadership. Establish, monitor, and maintain item planning parameters (time fences, MOQs, lead times, etc.) to support targeted service levels, inventory turns, and demand plans. Forward inventory commitments are managed on an exception basis. Partner with RMOs, business units, and APO teams to manage global vendor capacity. Analyze capacity constraints and recommend vendor-level improvements (e.g., tooling, staffing, equipment, or process changes) to improve on-time delivery, including management of seasonal builds and external events such as Lunar New Year. Track, analyze, and report key performance indicators related to on-time delivery, inventory health, and cost management. Approve purchase and firming orders with global vendors (approximately $500MM in annual spend). Serve as a subject matter expert in Oracle ERP and BI tools, providing hands-on training and guidance to direct reports. Maintain strong working knowledge of SAP and Blue Yonder to drive effective purchasing execution and inventory management. Deliver regular executive-level updates on supply chain performance, providing clear, data-driven insights on purchasing, inventory, and on-time delivery to inform decisions and optimize outcomes. Proactively and creatively resolve complex global delivery challenges, including constraints related to capacity, labor, utilities, transportation, and regulatory issues, while ensuring on-time delivery and balancing RMO requirements.

Requirements

  • Excellent written and verbal communication skills, with the ability to clearly convey complex information across multiple audiences.
  • Proven ability to assess organizational capability and elevate functional skills through targeted training, process improvement, and system enhancements.
  • Strong analytical capabilities, particularly in the use of business intelligence tools to develop global inventory projections and analyze inventory segments including weeks of supply, inventory turns, and excess and obsolete exposure.
  • Demonstrated experience managing a global vendor base, particularly in China and Mexico, including sourcing and negotiation activities in fast-paced environments with frequent delivery challenges requiring fact-based, data-driven solutions.
  • Ability to build alignment, consensus, and confidence through disciplined planning and consistent execution.
  • High attention to detail combined with sound risk-based decision-making and a strong bias toward action to support customer requirements.
  • Strong sense of urgency and a technically oriented leadership style, leveraging systems and data to drive organizations toward key decision points using accurate, fact-based insights.
  • Bachelor’s degree in supply chain management, operations, or related discipline.
  • 7+ years of progressive experience across E2E supply chain operations.
  • Advanced ERP expertise, including Oracle R12, with strong business intelligence development and usage experience and exposure to end-to-end advanced planning platforms.
  • Proven people leadership and talent development experience within a large, matrixed global supply chain organization.
  • Demonstrated success in inventory optimization and control strategies that reduce cost while improving service levels.
  • Ability to deliver results across both strategic and operational planning horizons.
  • Strong strategic, analytical, and critical thinking skills.
  • Proven ability to collaborate, influence, and drive alignment across cultures and organizational levels.
  • Demonstrated success operating in fast-paced, dynamic environments while managing multiple priorities.
  • Strong executive-level communication and presentation skills, including proficiency with Microsoft PowerPoint.
  • Active contributor to monthly Sales and Operations Planning (S&OP) processes.
  • Authorized to work in the United States on a full-time basis.

Nice To Haves

  • APICS and CPM
  • Experience with Oracle
  • Experience using advanced planning tools like O9

Responsibilities

  • Lead and develop the North American supply planning team across multiple product categories, including humidifiers, air purifiers, thermometers, fans, heaters, PUR water filtration, blood pressure monitors, and related accessories and SKUs.
  • Drive team capability and performance to align on-time delivery and inventory objectives with corporate goals.
  • Own global inventory planning, including development, execution, and results.
  • Deliver inventory turn improvement while managing overall inventory investment in line with corporate objectives.
  • Manage inventory flow through Oracle firming and direct purchase order placement to optimize vendor capacity, improve on-time delivery, and support MOH and customer satisfaction.
  • Produce and maintain twelve-month rolling inventory projections monthly, aligned with demand and financial plans and reviewed with business unit and corporate leadership.
  • Establish, monitor, and maintain item planning parameters (time fences, MOQs, lead times, etc.) to support targeted service levels, inventory turns, and demand plans.
  • Forward inventory commitments are managed on an exception basis.
  • Partner with RMOs, business units, and APO teams to manage global vendor capacity.
  • Analyze capacity constraints and recommend vendor-level improvements (e.g., tooling, staffing, equipment, or process changes) to improve on-time delivery, including management of seasonal builds and external events such as Lunar New Year.
  • Track, analyze, and report key performance indicators related to on-time delivery, inventory health, and cost management.
  • Approve purchase and firming orders with global vendors (approximately $500MM in annual spend).
  • Serve as a subject matter expert in Oracle ERP and BI tools, providing hands-on training and guidance to direct reports.
  • Maintain strong working knowledge of SAP and Blue Yonder to drive effective purchasing execution and inventory management.
  • Deliver regular executive-level updates on supply chain performance, providing clear, data-driven insights on purchasing, inventory, and on-time delivery to inform decisions and optimize outcomes.
  • Proactively and creatively resolve complex global delivery challenges, including constraints related to capacity, labor, utilities, transportation, and regulatory issues, while ensuring on-time delivery and balancing RMO requirements.

Benefits

  • Salary + Bonus
  • Healthcare
  • Dental
  • Vision
  • Paid Holidays
  • Paid Parental Leave
  • 401(k) with company match
  • Basic Life Insurance
  • Short Term Disability (STD)
  • Long Term Disability (LTD)
  • Paid Time Off (PTO)
  • Paid Charitable (volunteer) Leave
  • and Educational Assistance
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