Director, Global Sales Operations

Horizon3 AI

2d•$210,000 - $240,000•Remote

About The Position

Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. As a remote first company, we require minimum 25Mbps consumer grade broadband connection. As Director, Global Sales Operations, you will lead the Sales Operations pillar within our broader Revenue Operations organization. Reporting to the VP of Revenue Operations, you will own the processes, insights, and tooling that make our sales team more effective and our revenue engine more predictable. You’ll partner closely with the VP of Revenue Operations, CRO, and GTM leaders across direct, channel, and public sector segments to drive operational excellence and scale. This role is ideal for a hands-on builder who thrives in high-growth B2B SaaS, brings strong systems and analytics expertise, and enjoys turning messy problems into simple, repeatable motions.

Requirements

Proven success in a Sales Operations leadership role within high-growth B2B SaaS; experience in cybersecurity or infrastructure software is a plus.
Demonstrated ability to build and scale sales forecasting, pipeline management, and sales process frameworks that improve predictability and performance.
Deep, hands-on experience with CRM (e.g., Salesforce) and core GTM tools; able to translate business needs into practical system/process design and governance.
Strong analytical skills with experience in sales performance analysis, capacity modeling, and territory/quota planning.
Experience managing and developing a small, high-caliber operations team, including analysts and systems/process owners.
Track record of partnering effectively with Revenue Operations leaders, CROs, and Sales leadership, influencing decisions through data and clear narratives.
Excellent verbal and written communication; able to simplify complexity and drive alignment across technical and non-technical stakeholders.
High ownership, urgency, and a learn-it-all mindset aligned with Horizon3.ai’s culture.

Nice To Haves

Experience supporting enterprise, public sector, and/or channel-led sales motions.
Background in cybersecurity or adjacent markets.
Familiarity with usage-based or hybrid pricing and compensation models.
Experience helping stand up or scale partner / channel operations alongside direct sales.

Responsibilities

Lead the Sales Operations function within the Revenue Operations org, managing a small, high-performing team focused on sales process, analytics, and systems.
Partner with the VP of Revenue Operations to translate overall RevOps strategy into concrete Sales Ops roadmaps, priorities, and initiatives.
Collaborate with the CRO, sales leaders, and channel leaders to identify operational gaps and opportunities, then design and implement solutions grounded in data.
Own sales forecasting mechanics and pipeline inspection processes, ensuring consistency with company-wide methodologies defined by RevOps.
Design, document, and continuously improve sales processes (lead routing, opportunity management, approvals, handoffs) in close partnership with Marketing, Customer Success, Channel, and Finance.
Define and maintain sales performance metrics and scorecards (e.g., pipeline coverage, win rates, productivity per rep, partner-sourced pipeline) and deliver actionable insights to leadership.
Serve as the primary business owner for Sales use of the CRM and related GTM tools, working with RevOps systems owners on configuration, integrations, automation, and governance.
Support quota setting, territory design, and capacity planning in partnership with the VP of Revenue Operations and Finance.
Partner with Revenue Operations, Finance, and People to support sales compensation planning and administration, including modeling, plan communication, and performance tracking.
Work closely with Sales Enablement to ensure enablement programs and onboarding are aligned to sales processes, tools, and data-backed best practices.