Director, Global Partner Programs

PTC • Boston, MA

201d

About The Position

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Director, Global Partner Programs will lead the design and execution of a partner program framework and related initiatives that strengthen and expand our Partner ecosystem. Success in this role requires close cross-functional collaboration to build, evolve, and optimize a world-class Partner Program, ensuring alignment across stakeholders and our partners to drive maximum impact.

Requirements

• Bachelor’s Degree
• 8+ years professional experience

Nice To Haves

• Proven experience in partner program management, channel strategy, or a related field.
• Ability to think strategically while managing operational details.
• Strong cross-functional leadership and communication skills.
• Excellent communication, analytical and organizational skills.
• Experience of working with partners, proven ability to build relationships outside of organizational structures to drive execution.
• Experience working in a global, fast-paced environment.

Responsibilities

• Define and Execute Program Strategy: Develop a clear, scalable vision for the global partner program aligned with business goals and GTM strategies. Launch initiatives that drive partner engagement, growth, and long-term success.
• Design and Manage Program Structure: Evolve partner tiers, benefits, incentives, to support various partner types and go-to-market models.
• Drive Operational Excellence: Engage closely with partner operations to implement governance, performance tracking, and reporting frameworks. Continuously improve program efficiency and partner experience through data-driven insights.
• Foster Cross-Functional Collaboration: Work closely with Sales, Marketing, Legal, and Operations to deliver a unified partner experience.
• Enhance Partner Engagement: Lead partner events, advisory councils, and feedback loops to strengthen relationships and evolve the program based on partner and stakeholder input.
• Monitor Market Trends: Stay informed on industry developments and competitive landscapes to keep the program innovative and relevant.

What This Job Offers

• Job Type: Full-time
• Career Level: Director