Director – Global Interchange Compliance

Visa•Foster City, CA

3d•Hybrid

About The Position

This role sits within the Global Interchange organization and serves as the Director of Global Interchange Compliance, responsible for ensuring that proper levels of interchange are paid and received by Visa’s clients worldwide and that Visa’s systems, processes, and controls operate as intended across all regions. The role oversees global interchange compliance activities, including proactive monitoring, reactive remediation, rebalances, disputes, claims management, and the development of scalable analytical and reporting infrastructure. Projects will range from maintaining and enhancing global compliance processes, evaluating interchange trends, addressing client inquiries, and supporting strategic compliance initiatives across regions. The ideal candidate brings strong technical and analytical capabilities, deep business acumen, and a passion for using technology and data to improve operational efficiency and compliance outcomes.

Requirements

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Advanced SQL proficiency with hands-on experience working with large datasets and building BI tools (e.g., Salesforce Reporting, PowerBI, Tableau)
Strong analytical and problem-solving skills, with experience in financial or statistical modeling and quantitative analysis
Demonstrated ability to communicate strategy, influence senior stakeholders, and secure internal investment through consistent execution
Excellent collaboration and communication skills with strong executive presence
Self-motivated, comfortable with ambiguity, and able to influence across multiple levels and global organizations

Nice To Haves

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Prior people-management experience leading analytics, compliance, or technical teams
Proficiency in programming languages such as Python, Java, C++, C#, or similar
Experience building scalable automated analytical models
Familiarity with version-control tools (GitHub, Bitbucket) and software development lifecycle best practices
Experience in software development, pricing analysis, corporate strategy, investment banking, or FP&A
Ability to thrive in a fast-paced environment and adopt new technologies to solve business problems
Strong interpersonal and leadership skills with the ability to build effective partnerships across global stakeholders

Responsibilities

Lead global workstreams related to Visa’s interchange compliance strategy collaborating with regional and functional partners across the organization
Oversee continuous monitoring of key global drivers of interchange assessment and present insights and trends to senior leadership
Identify, investigate, and resolve potential interchange processing issues that may result in financial or operational impacts to clients or Visa
Direct the development and maintenance of global KPIs, dashboards, and analytical tools to support data‑driven decision‑making
Maintain deep knowledge of Visa’s global interchange programs, industry developments, and client trends to ensure monitoring processes remain effective and aligned with evolving business needs
Lead and mentor a high‑performing global compliance analytics team, fostering a culture of innovation, collaboration, and operational excellence
Oversee global compliance monitoring tools, documentation libraries and the development lifecycle of internal systems
Establish industry‑leading operational practices for anomaly detection, incident management, and end-to-end resolution across regions