Director Global Dairy Sales

Agri-Mark/Cabot Creamery•Andover, MA

1d•$135,000 - $140,000

About The Position

More than 100 years of: Farmers, Family, Mission, Purpose, Sustainability, Respect, Integrity, Work Ethic, Teamwork, Pride in Award Winning Products, and Agriculture. Cabot Creamery achieved B Corp certification in 2012 and became the world’s first dairy co-op to do so. This certification demonstrates our commitment to environmental and social impacts for our consumers, employees and our co-operative of dairy farm families. The Director – Global Dairy Ingredients Sales is responsible for driving growth and profitability by developing and maintaining strong relationships with key customers in domestic and international markets. This role focuses on managing and marketing all whey powders produced by Agri-Mark by delivering exceptional customer care, providing innovative solutions, and ensuring top-quality products at competitive prices. The Sales Manager will lead strategic initiatives to optimize revenues for the cooperative and expandmmarket presence. This role reports to: Vice President, Ingredient Sales. Salary $135K-$140K with performance bonus eligibility. This role can be based in US. Must have the ability to travel internationally and domestically (40–50%). Our coporate offices and plant locations are VT/MA and NY state. What you'll be doing: Manage and market all the whey powders produced by the cooperative Exhibit a strong understanding of global dairy markets and factors impacting pricing, supply, and market shifts. Build and maintain strategic relationships with key decision-makers across multiple functions within customer organizations. Identify customer needs and deliver solutions that create mutual value. Manage and grow existing accounts while developing new market opportunities. Develop new accounts through leads from industry events, trade shows, trade missions, etc. Follow up on all leads via phone, email, and in-person meetings,including sending samples and building relationships. Stay current on industry trends through participation in events, tradeshows, seminars, and memberships in professional organizations. Oversee the end-to-end customer experience, from order placement to delivery, ensuring timely fulfillment and issue resolution. Act as the technical sales lead for Agri-Mark brand Whey powders. Drive growth of key accounts and achieve customer growth targets for all dairy ingredient segments. Communicate competitive insights, product development updates, and new opportunities to internal teams. Responsible for the sale of downgraded dairy ingredients with a focus on minimizing profit loss. Optimize production and inventory management to reduce costs and meet customer demand. Conduct regular customer visits to strengthen relationships, promote products, and resolve inquiries. Monitor and report monthly sales performance, ensuring competitive pricing, product availability, and lead-time management. What we are seeking: Bachelor’s degree in Business or related field; MBA preferred. Minimum 5 years of relevant experience in dairy ingredients, specifically whey powders, or product management (dairy or food industry experience preferred). Proven leadership skills with the ability to manage multiple projects. Strong strategic thinking, innovation, and problem-solving capabilities. Excellent communication skills, both written and verbal. Experience dealing and negotiating with international customers. Ability to understand and communicate technical specifications and applications. Willingness to travel internationally and domestically (40–50%). Core Competencies Customer-centric mindset with a focus on building long-term partnerships. Analytical and results-driven approach to sales and market development. Ability to thrive in a fast-paced, global business environment Agri-Mark is an equal opportunity employer. The company is committed to the fundamental principle of equal opportunity and equal treatment for every qualified prospective and current employee. The company does not discriminate or allow discrimination on the basis of race (including traits historically associated with race including hair texture and protective hairstyles), color, religion, ancestry, national origin, citizenship, genetic information, sex (including pregnancy or pregnancy-related conditions), sexual orientation, gender identity, place of birth, crime victim status, age, physical or mental disability, a positive result from an HIV-related blood test, military or veteran status, or any other classification protected under applicable federal and/or state law. Agri-Mark complies with all federal, state, and local laws and regulations.

Requirements

Bachelor’s degree in Business or related field
Minimum 5 years of relevant experience in dairy ingredients, specifically whey powders, or product management (dairy or food industry experience preferred).
Proven leadership skills with the ability to manage multiple projects.
Strong strategic thinking, innovation, and problem-solving capabilities.
Excellent communication skills, both written and verbal.
Experience dealing and negotiating with international customers.
Ability to understand and communicate technical specifications and applications.
Willingness to travel internationally and domestically (40–50%).
Customer-centric mindset with a focus on building long-term partnerships.
Analytical and results-driven approach to sales and market development.
Ability to thrive in a fast-paced, global business environment

Nice To Haves

MBA preferred.
dairy or food industry experience preferred

Responsibilities

Manage and market all the whey powders produced by the cooperative
Exhibit a strong understanding of global dairy markets and factors impacting pricing, supply, and market shifts.
Build and maintain strategic relationships with key decision-makers across multiple functions within customer organizations.
Identify customer needs and deliver solutions that create mutual value.
Manage and grow existing accounts while developing new market opportunities.
Develop new accounts through leads from industry events, trade shows, trade missions, etc. Follow up on all leads via phone, email, and in-person meetings,including sending samples and building relationships.
Stay current on industry trends through participation in events, tradeshows, seminars, and memberships in professional organizations.
Oversee the end-to-end customer experience, from order placement to delivery, ensuring timely fulfillment and issue resolution.
Act as the technical sales lead for Agri-Mark brand Whey powders.
Drive growth of key accounts and achieve customer growth targets for all dairy ingredient segments.
Communicate competitive insights, product development updates, and new opportunities to internal teams.
Responsible for the sale of downgraded dairy ingredients with a focus on minimizing profit loss.
Optimize production and inventory management to reduce costs and meet customer demand.
Conduct regular customer visits to strengthen relationships, promote products, and resolve inquiries.
Monitor and report monthly sales performance, ensuring competitive pricing, product availability, and lead-time management.