Director, Global Connectivity Operations, Polyphonic

Johnson & Johnson Innovative Medicine • Santa Clara, CA

21h • $150,000 - $258,750 • Hybrid

About The Position

Johnson & Johnson's Family of Companies is recruiting for a Director, Global Connectivity Operations, Polyphonic, within our Robotics & Digital Solutions organization. The preferred location for this position is Santa Clara, CA. Remote work may be considered on a case-by-case basis within the United States. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech. We are seeking a Director, Connectivity Operations (Global) to own and scale the end-to-end connectivity operating model across our healthcare customers. This leader ensures secure, reliable, high-performing connectivity between devices, hospital networks, and cloud platforms—enabling safe, efficient clinical and operational workflows. This role combines strong technical judgment with exceptional program leadership, executive communication, and operational rigor. The Director serves as a senior partner to hospital IT/Cybersecurity leaders and internal stakeholders, driving standardization, launch readiness, measurable performance, and repeatable execution across regions.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Biomedical Engineering, or related field
• 10+ years in healthcare IT, hospital networking, medical device integration, or adjacent regulated environments; significant experience working directly with hospital IT organizations.
• Proven leadership of cross-functional programs with measurable outcomes; strong ability to influence without authority and drive execution across multiple stakeholders.
• Exceptional communication and organizational capability—able to translate technical topics into clear business impact, options, tradeoffs, and action plans for executives and hospital leaders.
• Strong understanding of clinical environments and experience operating within security/compliance frameworks.
• Technical foundation in complex network environments and secure connectivity (core network services, segmentation, security controls, and encryption).

Nice To Haves

• CCNP (or equivalent; CCNA minimum).
• CompTIA Network+ and/or Security+.
• CBET (a plus).
• Experience with cloud platforms (e.g., AWS, Azure) and edge-to-cloud connectivity/monitoring tooling (a plus).

Responsibilities

• Global Operating Model Own the global connectivity operating model Establish clear decision rights, ownership boundaries, and escalation paths across Engineering, Service, and Commercial. Translate clinical and business needs into scalable connectivity requirements that enable consistent deployment and support worldwide.
• Program Governance & Executive Communication Produce concise, decision-oriented communications for senior executives and lead alignment to remove ambiguity. Represent the connectivity program in customer-facing governance; build credibility with hospital CIO/CISO/Network stakeholders. Run a global operating cadence and drive execution at pace.
• Reliability, Monitoring & Escalation Leadership Own end-to-end connectivity reliability: monitoring/alerting standards, KPIs/targets, and performance reporting across regions. Lead incident response for high-impact issues coordinating internal teams, hospital IT, and vendors. Drive continuous improvement to reduce recurring issues and improve outcomes at scale.
• Technical Design Authority & Deployment Enablement Provide design authority for hospital network integration and secure connectivity controls, ensuring solutions are field-ready and repeatable. Ensure secure integration into hospital identity/access and endpoint management frameworks and alignment with customer cybersecurity expectations. Enable field execution with clear requirements, readiness criteria, and practical guidance that accelerates implementation and adoption.
• Build and Lead the Global Capability (Team + Partners) Build and lead the global connectivity organization: org design, hiring profiles, onboarding, coaching, and performance expectations. Manage third-party vendors/partners to deliver a cohesive, standardized delivery model and consistent customer experience globally. Develop enablement and training for field teams and internal partners on connectivity standards and best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Director