Director, FIU Administration and Oversight

Western Union•Denver, CO

11d•Hybrid

About The Position

As Director, FIU Administration and Oversight, you will lead the enterprise-wide function that provides support and oversight to the FIU, including governance, training and development, data strategy, innovation, finance, workforce planning, management reporting, risk collection, documentation, audits & exams, and FIU-wide communication. You will oversee key shared services and programs across more than 400+ investigative team members, drive organizational design and operational strategy, and lead the FIU’s Office of Ecosystem Investigations.

Requirements

Deep experience in AML, FIU-related operations, governance, and financial crime investigations.
Familiarity with modern data analysis and visualization tools and ability to provide direction to team members who are tasked with supporting FIU data, reporting and technical needs.
Strong leadership skills with experience supporting large, global teams.
Excellent communication, problem-solving, and analytical abilities.
Comfort working in fast-moving environments and leading through change.
Proficiency with Microsoft Office and ability to adopt new tools quickly

Nice To Haves

Minimum of 6–8 years of relevant experience in retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues.
5+ years experience in a compliance management role focusing on anti-money laundering responsibilities.
5+ years experience in a management/supervisory position with multiple multi-jurisdictional direct reports preferred.
Law or other graduate degrees are desirable.
Substantive understanding of retail/commercial financial products/services.
Substantive understanding of anti-money laundering regulations within the banking/financial services industry.
Understanding technology and best practices in the compliance field.
Proven track record of complex problem solving and decision-making ability.
Strong analytical skills.
Effective leader and team player.
Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results.
Effective communicator, orally and in writing.

Responsibilities

Lead FIU Enterprise-wide Support & Oversight: Oversee internal governance, training and development, data strategy, innovation, finance, workforce planning, management reporting, risk collection, documentation, audits & exams, and FIU-wide communication.
Drive Organizational Design & Resource Planning: Develop staffing models, resource plans, and operational strategies for investigative teams globally.
Lead Cross-functional Initiatives: Set clear expectations and manage delivery across multiple regions and teams.
Monitor Operational Health & Risk: Use risk-management tools to monitor operational health and identify opportunities to strengthen FIU processes and controls.
Support Continuous Improvement: Simplify workflows, modernize tools, and guide teams through organizational and procedural changes.
Collaborate with Senior Compliance Leadership: Communicate risks, trends, and program insights directly to senior leaders.
Own Program Leadership for Digital Bank & Wallet Ecosystem: Oversee monitoring design, workflow development, and governance visibility for digital products.
Partner with Technology & Product Teams: Translate investigative needs into technical requirements and system enhancements for new products and services.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https://careers.westernunion.com/global-benefits/ ).
Family First Program
Flexible Time off
Medical, Dental and Life Insurance
Tuition Assistance Program
Parental Leave

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