Director FinOps Bank Services & Reconciliation

Fidelity Investments • Covington, KY

2d • Hybrid

About The Position

As the Director of Treasury Management and Money Movement at Fidelity Investments, you will provide strategic and operational leadership for essential money movement and complex reconciliation tasks. You will coordinate the accurate, timely, and controlled completion of these activities, ensuring they meet SOC 1 audit requirements. This role suits someone who thrives on exciting goals and enjoys acting as a central contact for firm-wide efforts!! Provide operational leadership and risk oversight for high‑value Treasury management and money movement activities, ensuring accurate, timely, and compliant execution of complex Wire and ACH transactions across multiple Fidelity products and external banking partners. Drive strong governance and audit readiness by validating documentation, approving and reviewing team output, monitoring critical bank file processing, and mitigating financial, operational, and fraud risk associated with payment exceptions or failures. Serve as the escalation point and strategic liaison with internal stakeholders and external banking partners to research exceptions, locate missing payments, resolve client inquiries, and oversee long‑term remediation efforts, including fraud and forgery claims. Lead and oversee end‑to-end daily bank account reconciliation operations across a complex portfolio of WI accounts and partner banks, ensuring accurate reconciliation of high‑volume, high‑dollar transactions by validating cash flows, payments, and settlements against internal recordkeeping systems. Ensure strong controls, issue resolution, and risk escalation by guiding associates through complex out‑of‑balance scenarios, approving payment decisions on exception items (e.g., check reviews), identifying abnormal trends, and escalating material risks or anomalies to management to protect financial integrity.

Requirements

• Bachelor’s degree or related experience, preferably in Business, Accounting or Finance
• Five to seven years’ experience within a professional, fast-paced, corporate environment, preferably in the financial services or banking industry
• Proven leadership skills in a constantly evolving environment while effectively guiding a team through change management
• Strong analytical & problem - solving skills with proven ability to balance multiple priorities while being highly adaptable to changing circumstances
• Prior people management experience with proven associate coaching skills and the ability to cultivate a highly engaged work atmosphere
• Commitment to drive quality and process improvements in a fast paced and high- risk business environment

Responsibilities

• Provide operational leadership and risk oversight for high‑value Treasury management and money movement activities, ensuring accurate, timely, and compliant execution of complex Wire and ACH transactions across multiple Fidelity products and external banking partners.
• Drive strong governance and audit readiness by validating documentation, approving and reviewing team output, monitoring critical bank file processing, and mitigating financial, operational, and fraud risk associated with payment exceptions or failures.
• Serve as the escalation point and strategic liaison with internal stakeholders and external banking partners to research exceptions, locate missing payments, resolve client inquiries, and oversee long‑term remediation efforts, including fraud and forgery claims.
• Lead and oversee end‑to-end daily bank account reconciliation operations across a complex portfolio of WI accounts and partner banks, ensuring accurate reconciliation of high‑volume, high‑dollar transactions by validating cash flows, payments, and settlements against internal recordkeeping systems.
• Ensure strong controls, issue resolution, and risk escalation by guiding associates through complex out‑of‑balance scenarios, approving payment decisions on exception items (e.g., check reviews), identifying abnormal trends, and escalating material risks or anomalies to management to protect financial integrity.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees