Accounting Manager Bank Reconciliation

Pacific Life • Charlotte, NC

4d

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. The Manager of General Accounting Bank Reconciliation Team is responsible for leading and overseeing enterprise-wide bank reconciliation and transactional matching processes within Account Reconciliation Cloud Service and PeopleSoft. This role manages a team of accounting professionals and is accountable for ensuring the accuracy, completeness, and timeliness of financial data in accordance with accounting policies, ICFR requirements, and operational standards. The manager directs day-to-day operations and owns the end-to-end book-to-bank reconciliation process, ensuring strong control alignment, process integrity, and effective execution. This role requires deep understanding of upstream and downstream impacts, design of appropriate controls, and the development of scalable, well-governed processes. In addition to operational leadership, the role is responsible for driving process development and continuous improvement initiatives, enhancing reconciliation standardization, and strengthening control environments. The manager partners closely with various accounting teams, Treasury, Tax, Investment Operations, and other cross-functional stakeholders to ensure alignment, resolve discrepancies, and support control compliance. The role also delivers key insights and performance metrics to senior leadership, translating complex reconciliation and control data into clear, actionable recommendations that improve efficiency, reduce risk, and support decision-making.

Requirements

• BA/BS degree in Accounting, Finance, related field, or equivalent experience
• 8+ years of accounting or financial operations experience
• Demonstrated experience managing and developing teams, including supervisors or senior-level staff
• Strong knowledge of general ledger, bank reconciliation processes, and ICFR frameworks
• Experience with enterprise reconciliation tools (e.g., ARCS) and ERP systems (e.g., PeopleSoft, Oracle)
• Proven ability to manage large data sets and multiple systems to support complex analysis
• Strong analytical, problem-solving, and issue resolution skills
• Excellent communication skills with ability to influence and present to senior leadership
• Ability to manage competing priorities and adapt to changing business needs

Responsibilities

• Leads and manages a team of accounting professionals responsible for bank reconciliations and transactional matching processes within ARCS and PeopleSoft.
• Ensures timely and accurate completion of daily, weekly, and monthly activities, including monitoring and rectifying aged items and high-risk balances
• Owns the end-to-end book-to-bank reconciliation process and control environment, ensuring alignment of processes, risks, and controls across systems and teams.
• Establishes and enforces reconciliation governance, standardization of templates, and documentation of procedures to support a strong ICFR framework.
• Drives process development and continuous improvement initiatives, leveraging technology and automation to enhance efficiency, scalability, and control effectiveness.
• Identifies gaps in existing processes and implements end-to-end solutions that improve data integrity and operational performance.
• Collaborates cross-functionally with various accounting teams, Treasury, Tax, Investment Operations, and other business units to resolve discrepancies, ensure process alignment, and support control compliance.
• Provides leadership, coaching, and talent development, including hiring, performance management, goal setting, and continuous development of team members. Builds and sustains a high-performing team aligned with organizational priorities.
• Delivers reporting and insights to senior leadership, including KPIs, aging metrics, risk exposure, and operational performance. Communicates complex financial and control information clearly to support decision-making

Benefits

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees