Director, Field Digital Engagement & Growth

Unum Group•Columbia, SC

About The Position

The Director, Field Digital Engagement & Growth is at the forefront of helping agents, brokers and customers understand and adopt Colonial Life’s digital solutions. This position is responsible for serving as a key technical sales specialist for our digital solutions offerings, including but not limited to Colonial Life Connect (which integrates Colonial Life offerings with leading Technology Platforms), Gathr, and other offerings. The position will help develop the strategy on how to present a compelling message to our field and customers/brokers through consulting on platform capabilities and interactive, engaging and tailored demonstrations/system overviews, building awareness and generating opportunities. The role will act as a strategic partner with our Colonial Life field representatives to secure new business and expanded revenue opportunities with existing brokers and/or customers. The incumbent will work in close partnership with internal and external business partners, including field representatives, customers, brokers, and technology vendors to identify specific solutions.

Requirements

Bachelor’s degree or equivalent required
Ability to build a new business through partnerships with sales team; a self-starter with a desire to learn and grow
Minimum of 10+ years’ proven experience in a Solutions/Technology Consultant-type role in the HCM, SaaS Software and/or employee benefits industry or equivalent relevant work experience
Demonstrated understanding of Benefits Technology HR/Benefits/Payroll methodologies and supporting systems
Baseline understanding of HRIS processes and HR personnel responsibilities.
Able to demonstrate CL’s solutions value proposition as it relates to HR/Payroll/Benefits through a deep understanding of our products and services
Comfortable presenting/demoing a technical solution to both C-Level executives and large technical and/or business & Broker audiences
Very strong problem-solving and analytical skills; advanced technical proficiencies; strong presentation and communication writing skills
Ability to excel in a highly charged, fast paced environment, handling multiple, often competing priorities
Demonstrate a "can-do" spirit, a sense of optimism, ownership and commitment with self-motivation and internal drive.
Ability to travel up to 50%, located within region is preferred

Nice To Haves

Benefits background and the ability to understand how insurance products fit on a benefit administration platform for a successful client experience preferred.

Responsibilities

Partner with CL Field professionals to collaboratively develop the sales strategy, taking a leadership role on how to present our digital solutions, and leverage technology selling expertise and knowledge of CL’s differentiators to guide market messages on our end-to-end technology value story.
Create and deliver high impact training & tools that communicate the benefits that our ben. admin & enrollment technology can offer to current and prospective customers particularly when paired with our strong CL product and services offering.
Perform solution/platform demonstrations/overviews for field, prospects and clients, as well as distributors (including brokers and their technology leadership), leveraging expertise in CL offerings
Provide in-depth technical and operational expertise of benefits technology platforms; create opportunities to show CL thought leadership in the benefits technology space.
Advise, guide, and support Colonial Life’s Field to enable the sale of digital as a product.
Lead the rollout of new benefits technology, programs, and relationships.
Develop business relationships with technology centers & experts with our top national and regional brokers to communicate and align digital strategies.
Maintain awareness of competitive issues, trends, and opportunities in the marketplace; help our field teams position our solutions appropriately to win.
Identify training opportunities and provide input into the development of training programs.
Partner with field, technology sales teams, and broker teams, developing strategies to increase the adoption of our digital integrations/solutions and promote the value of our deep partnerships.
Apply solution selling skills by understanding employee HR/Payroll/Benefit challenges and issues facing employers and demonstrating/consulting solutions to these challenges
Utilize deep understanding of products and relay that expertise to brokers and/or customers by answering questions about application of solutions
Act as principal point of contact for solution/benefit technology inquires
Proactively observe, synthesize and communicate opportunities for improved technology solution performance based upon interactions with customers, brokers, and field leaders
Be the consultation expert when it comes to the broker/agent persona to help them compare the platform that meets their needs, set expectations, and create a successful experience between the ben. tech platform and our brands
May perform other duties as assigned

Benefits

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments