Digital Engagement Officer

The Beach • Long Beach, CA

6d • Hybrid

About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Job Summary The Digital Engagement Officer is responsible for cultivating a portfolio of leadership giving prospects, individuals that have the capacity to make a gift between $500 and $4,999. This position engages leadership giving donors through virtual outreach, digital communications, and in-person interactions, building meaningful relationships and guiding the donor journey to increase philanthropic support for the university.

Requirements

• Proficiency in Microsoft Suite, Zoom, Adobe Creative Suite, Google Analytics, and email marketing software(s).
• Must have strong oral, written, and interpersonal communication skills.
• Must be able to demonstrate complex problem solving and creative solution implementation skills.
• Ability to work independently under general supervision and highly motivated.
• Ability to handle highly sensitive information.
• Demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies.
• Demonstrate strong written communication skills.
• Possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions.
• Strong organizational, planning and time management skills with the ability to prioritize.
• Ability to manage a high volume of work across multiple cloud-based platforms in a fast-paced environment.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
• Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
• Equivalent to a bachelor's degree in a related field and two years of related experience required.
• May be required to attend events outside normal working hours.
• Occasionally work early mornings, evenings, and weekends as needed.

Responsibilities

• Develop and manage a portfolio of leadership donors to secure gifts of $500 to $4,999 through digital engagement
• Lead and execute stewardship efforts for leadership giving donors, including engagement planning and donor acknowledgment.
• Serve as an active and collaborative member of the Leadership and Annual Giving unit.

Benefits

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level