Director, Enterprise Content Management Systems

HireNow Staffing•New York, NY

1d•$206,000 - $270,000•Onsite

About The Position

HireNow Staffing is representing a highly regarded, global professional services organization seeking a Director, Enterprise Content Management Systems to lead the strategy, governance, and operational excellence of its document management and collaboration platforms. This role is mission critical. The Director will be responsible for ensuring enterprise content systems are secure, compliant, scalable, and user-centric , while supporting firmwide business objectives in a highly regulated, client-facing environment . The organization is seeking a leader with demonstrated long-term career stability , deep platform expertise, and the ability to balance technical rigor with business partnership. This position requires an executive mindset, strong people leadership, and the credibility to operate as a trusted advisor to senior stakeholders.

Requirements

15+ years of progressive experience in enterprise IT systems, including senior leadership responsibility for business-critical, highly available platforms
5+ years of direct people leadership experience , including team development, operational accountability, and performance management
5+ years of leadership experience owning enterprise content or document management systems, with responsibility for strategy, delivery, governance, and optimization
Demonstrated experience operating in highly regulated, client-facing environments , such as legal, financial services, or comparable professional services organizations
Proven track record of career longevity and stability in prior roles
Deep expertise governing enterprise document management and collaboration platforms

Nice To Haves

Bachelor's degree in business, Information Systems, or a related discipline
Extensive experience managing enterprise intranet and collaboration platforms, including usability, lifecycle planning, and governance
Strong background supporting professional services organizations , including delivery of secure external collaboration solutions such as client portals, deal rooms, and team workspaces
Ability to translate complex technical concepts into clear guidance for executive and non-technical stakeholders
Experience developing and executing multi-year technology roadmaps aligned with enterprise strategy

Responsibilities

Lead the enterprise strategy and operational excellence of content management and collaboration platforms, delivering secure, compliant, and scalable services aligned with organizational objectives
Establish, enforce, and continuously evolve governance standards for ECM systems in alignment with information security, risk management, and compliance requirements
Drive continuous improvement by evaluating system performance, user adoption, operational metrics, and emerging business needs
Serve as the senior escalation point and strategic liaison for ECM vendors and internal stakeholders , ensuring strong partnerships, effective contracts, and alignment with enterprise architecture standards
Monitor industry trends and emerging technologies in enterprise content management and collaboration, translating insights into actionable recommendations and long-term roadmaps
Define and execute ECM investment priorities , aligning platform strategy with enterprise IT objectives, information governance policies, and business requirements
Provide leadership and accountability for the ECM organization, including workforce planning, performance management, and professional development , ensuring high service levels and operational resilience
Oversee the availability, reliability, and support of core ECM platforms, including document management, collaboration tools, and client-facing systems, ensuring business continuity
Provide architectural and technical oversight for complex ECM implementations and integrations, ensuring scalability, security, and adherence to enterprise standards