Director E-Commerce Sales - Flexible Packaging

Mondi AG•Romeoville, IL

45d•Hybrid

About The Position

As the Director of E-Commerce Sales- Flexible Packaging, you will serve as the primary liaison for key accounts; building strong partnerships, delivering tailored packaging solutions, and aligning internal resources to position Mondi as the preferred partner for eCommerce packaging. This is a true player-coach role: you’ll lead a high-performing sales team while maintaining direct responsibility for strategic customers, reinforcing Mondi’s reputation as a trusted leader in sustainable packaging. Based in our Romeoville, IL headquarters, this position offers virtual flexibility with travel.

Requirements

Proven track record of success in sales leadership roles, with at least 5+ years of B2B packaging sales experience, 3+ years of proven experience leading a team
3+ years of experience selling solutions to e-commerce customers preferred
Strong interpersonal skills and relationship-building abilities, with a customer-centric approach and a focus on delivering exceptional service
Excellent communication and negotiation skills, with the ability to articulate value
Ability to work with ambiguity and change - driving transformation and innovation
Bachelor’s Degree required

Responsibilities

Develop and execute strategic account plans for mailer bag packaging sales to key e-commerce customers, aligned with company objectives
Lead Key Account Managers and Sales Executives to deliver the annual e-commerce/mailer bag business plan
Build and nurture strong relationships with key stakeholders, including executives, procurement managers, and packaging leaders
Understand each account’s unique needs and challenges and proactively propose innovative packaging solutions
Collaborate with cross-functional teams (sales, marketing, design, production, and logistics) to deliver integrated solutions that meet customer expectations
Drive sales growth by identifying upsell and cross-sell opportunities within key accounts, leveraging our full product portfolio and service offerings
Negotiate pricing, contracts, and terms to ensure mutual benefit and long-term partnerships
Monitor account performance, track sales metrics, and analyze market trends to identify risks and revenue opportunities
Provide timely, accurate forecasts and reports on key account activities to senior management
Address customer inquiries and issues promptly and professionally, serving as a trusted advisor and problem-solver