Director, Developer Enablement

OCC • Franklin, TN

4d • Hybrid

About The Position

As Product Manager of the Developer Enablement domain within Platform Engineering, you will be responsible for the strategy, roadmap, and execution of platform products that accelerate developer productivity and enable self-service capabilities across the organization. This portfolio includes Developer Experience, Delivery Enablement (inclusive of CICD, CICD Tools enablement, and Deployment Automation), and Infrastructure Enablement. In this role, you will have direct impact on hundreds of developers' daily experience and the organization's ability to deliver software quickly (from commit to deploy), safely, and efficiently. This is an opportunity to shape the future of engineering productivity and drive meaningful organizational transformation. This role supports our evolution to modern platform engineering practices and our commitment to developer experience excellence. This position reports to the Executive Director of Platform Engineering and works within a "You Build It, You Run It" model, partnering closely with engineering teams who build and operate these platform products.

Requirements

• Excellent stakeholder management and communication skills
• Data-driven decision making and analytical thinking
• Ability to translate technical concepts for executive audiences
• Strong prioritization and trade-off decision making
• Collaborative leadership style with ability to influence without authority
• Customer-centric mindset with empathy for user needs
• Strong experience in Modern Kubernetes environments and of the K8 ecosystem (Cloud Native Foundation projects like ArogCD, Flux, GitOps, etc)
• Delivery experience in Developer Experience IDP platforms (Backstage, serice Catalogs) as well as other enabling solutions like custom CLIs
• Strong understanding of developer workflows, tooling, and pain points
• Familiarity with CI/CD tools (Jenkins, GitLab, GitHub Actions, etc.) including automation of these platforms for self-service
• Knowledge of infrastructure as code (Terraform, AWS operators, etc.)
• Understanding of containerization and Kubernetes fundamentals
• Experience with metrics, monitoring, and observability tools
• 15+ years of product management experience, preferably in platform engineering, DevOps, or developer tools
• 5+ years in people leadership or management
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
• Proven track record of delivering complex technical products in enterprise environments
• Experience with CI/CD pipelines, infrastructure as code, and cloud platforms
• Understanding of software development lifecycle and modern engineering practices

Nice To Haves

• Experience working in regulated industries or with compliance requirements (preferred)
• Product management certifications (e.g., Pragmatic Institute, SAFe) are a plus

Responsibilities

• Product Strategy & Execution Define product vision and maintain 12-18 month roadmap for Developer Enablement aligned with organizational objectives and industry best practices
• Own and prioritize backlog for Developer Experience, Delivery Platform, and IaC Enablement
• Write user stories, facilitate sprint planning, and drive elimination of manual release bottlenecks through automated, self-service capabilities
• Consolidate fragmented CI/CD tooling and champion "golden path" principles
• Stakeholder Management & Research Serve as the voice of internal developers and DevOps practitioners
• Conduct user research to understand pain points; build relationships across engineering, security, and business units
• Present roadmaps and business cases to executive leadership; make data-driven trade-off decisions
• Metrics, Collaboration & Adoption Track and improve product health metrics including adoption, user satisfaction, and DORA metrics (deployment frequency, lead time, change failure rate, MTTR)
• Partner with Infrastructure, Security, and Engineering teams to ensure seamless integration and technical alignment
• Drive platform adoption through documentation, training, workshops, and developer communities
• Reduce developer time-to-productivity and increase deployment frequency
• Meet platform SLO targets and achieve satisfaction goals
• Optimize costs, minimize security vulnerabilities, and support compliance
• Enable organizational transformation to "You Build It, You Run It" model

Benefits

• A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness.
• A hybrid work environment, up to 2 days per week of remote work
• Tuition Reimbursement to support your continued education
• Student Loan Repayment Assistance
• Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
• Generous PTO and Parental leave
• 401k Employer Match
• Competitive health benefits including medical, dental and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees