About The Position

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: Do you have a background in the mortgage, real estate, or banking industries and are you passionate about transforming data into actionable insights that drive business success? The Enterprise Operations Group (EOG) is on a multi-year journey to elevate customer experience, enhance data quality, and modernize data operations. We’re looking for a dynamic and seasoned Director of Data Operations to lead this charge for our largest data asset, U.S. Mortgage and Real Estate Transactions. Being in a strategic data operations leadership role, you will shape the future of data operations by applying cutting-edge AI technologies to streamline processes and improve outcomes. You’ll thrive here if you’re curious, collaborative, and energized by solving complex challenges in a high-volume, client-focused environment. We value innovation, accountability, and a relentless focus on quality.

Requirements

  • Bachelor’s degree in a technical field; advanced degree preferred.
  • 10 years of leadership experience in data operations or related fields.
  • Deep knowledge of data management, governance, and quality—especially with large, complex datasets.
  • Experience managing end-to-end data supply chains, from acquisition to client delivery.
  • Proven experience leveraging AI capabilities to modernize data transformation
  • Solid grasp of U.S. Mortgage, Tax, and other Real Estate data.
  • Your interpersonal, negotiation, and conflict resolution skills are second to none.
  • Excellent written and oral communication skills are essential for effective collaboration.
  • Experience leading distributed and cross-functional teams, including offshore resources.
  • Proficiency in Excel and PowerPoint, with a data-driven approach to decision-making.

Nice To Haves

  • A continuous improvement mindset—Lean Six Sigma certification is a bonus.

Responsibilities

  • Lead with Vision: Design and execute strategies that boost operational efficiency, scalability, and reliability.
  • Optimize Processes: Improve how we acquire, transform, and deliver data—reducing latency and improving quality.
  • Champion Quality: Set and uphold high standards for data accuracy, completeness, and consistency.
  • Collaborate Across Teams: Partner with internal teams and external vendors to align operations with business goals.
  • Drive Performance: Define and track KPIs to monitor success and identify opportunities for continuous improvement.
  • Foster Partnerships: Work cross-functionally with Data Operations, Strategic Delivery, Vendor Management, Technology, and Governance teams.

Benefits

  • Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
  • Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
  • Health: Multiple medical plan options with mental health and wellness support offerings.
  • Retirement: 401(k) with company match and vesting after one year.
  • Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
  • Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!
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