Director, Communications Measurement & Insights

Walmart • Bentonville, AR

20h • $110,000 - $220,000 • Onsite

About The Position

Position Summary... Help shape how Walmart measures what matters in communications. As Director, Communications Measurement & Insights, you’ll set the vision and standards for evaluating the impact of Global Communications activities—bringing greater rigor to messaging, channel mix, and engagement. You’ll build scalable measurement infrastructure, translate complex data into clear executive-ready insights, and enable teams to make confident, data-informed decisions. This is a high-visibility role partnering closely with senior leaders and analytics/technology stakeholders. About Global Communications Global Communications connects Walmart’s purpose, strategy, and stories to associates, customers, communities, and key external audiences. The team operates as a strategic partner to business and functional leaders—planning integrated communications, advising on messaging and channels, and driving engagement through earned and owned platforms. This role strengthens how the organization defines success, learns from performance, and scales what works—ensuring communications measurement and insights are consistent, accessible, and aligned to company priorities.

Requirements

• Experience leading communications and measurement/analytics work streams
• Strong technical fluency across communication and measurement platforms
• Proven ability to turn complex information into clear narratives and recommendations for senior executives
• Track record of influencing cross-functional stakeholders and driving adoption of standards at scale
• Familiarity with automation, advanced analytics, and AI-enabled approaches to measurement
• Bachelor’s degree in Communications, Public Relations, Business, or related field and 5 years’ experience in public relations, communications, or relevant area OR 7 years’ experience in public relations, communications, or relevant area.
• 2 years’ supervisory experience or experience leading cross-functional teams.

Nice To Haves

• experience working as a staff member of a government official
• Master's degree in Journalism, Communications, Public Relations, or related field
• Working in a global environment

Responsibilities

• Own the Global Communications measurement strategy, roadmap, KPI frameworks and reporting standards aligned to business priorities
• Build and govern scalable dashboards and data systems
• Translate performance data into actionable recommendations that inform communications strategy and executive decisions
• Embed measurement into planning processes; raise measurement literacy through training and partnership
• Partner with technology and analytics teams to modernize measurement via automation, advanced analytics, and AI

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Director