Director, Commercial Operations - Data Center

Bloom Energy•Houston, TX

10h•$164,000 - $246,000

About The Position

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality. For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm. At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century. We are looking for a Commercial Operations Director - Data Center to join our team in one of today’s most exciting technologies. This role will report to Head of Data Center Operations and based in San Jose, CA. Job Summary: As the Commercial Operations Director - Data Center at Bloom Energy, you will serve as a critical bridge between cross-functional GTM teams and the Data Center business. This leadership role will be responsible for defining sales processes, developing operational playbooks, and executing key initiatives related to sales proposals, pricing scenarios, RFPs, and contracts. The ideal candidate will have a strong project management skillset, expertise in contract negotiations, and ability to work across various internal stakeholders (i.e. sales, application engineering, operations, legal, and structured finance). This role is essential in maintaining our operational excellence and supporting our team’s growth and success in the competitive data center power solutions market.

Requirements

Experience: 12+ years of experience in commercial operations, GTM revenue operations, preferably in technology, energy, or data center solutions.
Technical Expertise: Strong knowledge of alternative energy solutions, especially fuel cell technology, microgrids, and renewable integration for large-scale facilities.
GTM Operations: Proven track record of supporting complex sales cycles and managing cross-functional teams
Education: Bachelor’s degree in Engineering, Business, Energy Management, or related field; MBA or advanced technical degrees are a plus.
Organizational and project management skills: Ability to juggle multiple complex projects simultaneously, creating structured workflows that ensure timely and precise execution of critical sales support tasks.
Excellent written and verbal communication skills: Communicates complex technical and commercial information with clarity, precision, and persuasiveness, bridging communication gaps between technical, sales, and finance teams.
Analytical & Financial Acumen: Ability to develop business cases, calculate ROI, and conduct cost-benefit analyses to demonstrate value for potential clients.
Ability to work effectively in a fast-paced, dynamic environment: Demonstrates resilience and adaptability, maintaining high performance and composure while rapidly shifting priorities and navigating the ever-changing landscape of data center energy solutions.
Willing to travel as business needs require.

Nice To Haves

Experience with hyper scalers is a plus.
Knowledge of AI software to drive operational efficiencies and sales productivity a plus.
MBA or advanced technical degrees are a plus.

Responsibilities

Contract Management Ensure current business, legal and compliance requirements in collaboration with the structured finance and legal team
Validate customer details (legal entity, contact info) are accurate and ensure alignment with contract terms, including pricing, terms and conditions
Ensure client requirements, including scope of work, service levels and deliverables, and negotiated terms by the sales and legal team are incorporated into the contract
Responsible for the review and internal approval workflow, facilitating reviews and resolution of business and legal terms with internal stakeholders, including legal, finance and ELT
Proposal Management Develop overall proposal process and standard proposal template in collaboration with the sales, engineering, pricing/structure finance and legal teams
Tailor proposals based on customer requirements and project plans, with specific Bloom solutions
Ensure quality of formatting for customer executive level presentation, including graphics, charts, structured layouts
Collaborate with the structured finance team to develop pricing structure and payment terms that are aligned to customer requirements and PnL structure
Responsible for the review and internal approval workflow, facilitating reviews and resolution of business and legal terms with internal stakeholders, including legal, finance and ELT
Ensure timely delivery of the proposal by the responsible Account Executive or Bloom leadership
Communicate acknowledgement of submission and track customer feedback or clarification.
Cross-functional Team Coordination Facilitate seamless communication and workflow between sales, application engineering, structured finance, and leadership teams
Manage project timelines, track interdepartmental deliverables, and proactively identify and resolve potential bottlenecks
Organize and lead cross-functional meetings to ensure alignment of proposal strategies, pricing, and customer engagement approaches
Operational Process Optimization Define, audit and continuously review and refine commercial operations processes to enhance efficiency and effectiveness
Develop and implement best practices for proposal creation, RFP response, and cross-functional collaboration
Act as a subject matter expert on sales operations tools, methodologies, and industry benchmarks.