Director, Commercial Data Management & Analysis - Department Of Aviation

City of Philadelphia • Philadelphia, PA

8d

About The Position

The Director, Commercial Data Management and Analysis, supports the Airport’s Commercial Division by leading data strategy, governance, and analysis initiatives across a broad portfolio that includes parking, ground transportation, concessions, advertising, property development, and tenant lease agreements at both PHL and PNE. This position serves a dual function: first, to advance the Commercial team’s business intelligence capabilities; and second, to improve data hygiene, storage, and usability related to leases and agreements. This is a unique opportunity for a collaborative and strategic data professional who thrives in building new processes from the ground up and enjoys supporting a diverse set of stakeholders. The ideal candidate will be proactive, highly analytical, and able to translate complex datasets into actionable insights for a non-technical audience.

Requirements

• Analytical Expertise: Ability to extract, analyze, and visualize commercial data to identify trends and performance drivers.
• Data Management: Experience with document management systems, data organization, and process development.
• Tool Proficiency: Skilled in using data analysis and visualization software such as SQL, Power BI, Tableau, and Excel. Strong understanding of data modeling, relational databases, and ETL workflows.
• Communication: Able to present findings clearly to audiences with a wide range of technical expertise.
• Process Development: Comfortable in a fluid environment and capable of building new workflows and procedures from scratch.
• Entrepreneurial and process-oriented mindset; thrives in ambiguity and can create structure where little exists.
• Collaborative team player who enjoys supporting colleagues with varying levels of data fluency.
• Curious, proactive, and enthusiastic about using data to solve real-world problems.
• Strong sense of ownership and accountability.
• Bachelor's degree in Business, Data Science, Economics, Public Administration, Urban Planning, or a related field.
• 5+ years of experience in business intelligence, data analysis, or operations, preferably within a public agency or airport environment.
• Demonstrated ability to manage multiple data sources and produce actionable insights.
• New hires must establish and maintain residency in the city of Philadelphia within 6 months of appointment.
• Current City of Philadelphia employees must maintain residency in the City of Philadelphia while employed in this position.
• Obtainment of a Security Badge is a condition of employment.
• Must pass and maintain SIDA (Security Identification Display Area) and AOA (Airfield Operations Area) clearance at the time of appointment and during tenure of employment.

Nice To Haves

• Experience with digital tools for lease/contract management is a plus.

Responsibilities

• Business Intelligence & Analytics
• Work closely with Commercial team members to understand available data sources (both internal and external).
• Develop dashboards and reporting tools to help team members evaluate the performance of their business areas.
• Translate data insights into strategic recommendations and operational improvements.
• Support decision-making across multiple verticals, including:
• Parking & ground transportation
• Concessions and retail (food & shops)
• Advertising
• Terminal and ground leases
• Air cargo
• Development and other commercial agreements
• Gate Utilization
• Airline Schedules
• Aviation Activity Trends (e.g., passengers, operations, air cargo)
• Data Hygiene & Governance
• Evaluate and recommend systems and tools for storing, organizing, and retrieving lease and agreement data.
• Standardize data entry, storage, retention, and reporting practices across the Commercial Division.
• Create processes for organizing terminal space leases, ground leases, third-party development agreements, and concessions contracts.
• Design internal reports that help staff manage tenant relationships, track expirations, and assess compliance.
• Explore the beneficial uses of AI platforms to analyze and present relevant data
• Collaboration & Capacity Building
• Serve as a trusted partner to colleagues with varying degrees of data fluency.
• Provide training and guidance on data usage and tool adoption.
• Build scalable processes and documentation to support on-going use of data across the department.
• Identify and procure professional services to help build processes and reporting that further the Commercial team’s goals.
• Partner with the IT Department, which is responsible for the technical infrastructure (ETL tools and data warehouse), to ensure data pipelines are robust and reliable.
• Represent the Commercial Team in cross-departmental data governance committees and initiatives.

Benefits

• City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program.
• The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships.
• Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees