Director - Chief Of Staff

American Express•New York, NY

1d•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Director Assistant - US Consumer Services Finance The Director Assistant for USCS Finance will be a key thought partner for the US Consumer Services organization, including Global Rewards and Membership Services. Our team drives business decisions that encompass P&L Management, new product and benefit launches, product refreshes, deal negotiations, investment optimization and operating expense management, all while upholding the highest standards of financial integrity. As a crucial member of the leadership team, the Director Assistant will be responsible for key strategic and organizational initiatives. This role offers broad exposure across the Finance organization while managing the team’s operational processes, including internal communications, organizational engagement, budgeting, performance reviews, and talent strategy. Moreover, the Director will manage ad-hoc projects across the USCS Finance organization.

Requirements

4+ years of experience in Finance or similar fields
Strong sense of judgement and integrity with ability to handle highly sensitive issues and maintain complete confidentiality is a must
Exemplary written and verbal communication skills: ability to synthesize complex information, communicate key messages and influence organizational thinking
Proactive in anticipating needs of the organization and responsive to requests in a timely, efficient manner while balancing other priorities
Be a highly motivated self-starter with strong planning and organizing skills, ability to manage and deliver results on complex projects and multiple tasks
Be intellectually curious and learn quickly, work independently with little direction, and take the lead in situations where appropriate
Have the capability to influence and shape diverse viewpoints from multiple stakeholders while building relationships

Responsibilities

Management of key CEG processes including the facilitation of colleague performance reviews, goal setting, and the development and execution of talent strategy
Oversight of the USCS Finance budgeting process, including creating the annual forecast and continuously monitoring progress against the forecast throughout the year
Organize leadership strategy sessions, lead key communications, and provide proactive support to the SVP and Leadership team on ad-hoc projects
Foster strong relationship with USCS Finance team; help drive colleague engagement
Play a vital role in interacting across Finance and collaborating with Blue Box stakeholders on major strategic initiatives

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities