Director, Chief of Staff, Marketing

ZelisBoston, MA
8dHybrid

About The Position

Zelis is seeking a dynamic and strategic Chief of Staff to support our Chief Marketing Officer and Marketing leadership team. The ideal candidate will demonstrate exceptional strategic acumen, cross functional skills, and a proven ability to drive team and Enterprise-wide initiatives. This role demands a proactive individual who can manage multiple priorities and drive visibility across various functions.

Requirements

  • 7–10 years of experience with a track record of driving business growth and operational excellence.
  • Experience working with Marketing teams strongly preferred.
  • Exceptional executive storytelling and communication skills, with the ability to articulate complex ideas clearly and concisely.
  • Ability to translate topics and business priorities for diverse audiences in ways that build empathy, clarity, and excitement.
  • Proven project‑management capability, including managing multiple high‑priority initiatives, owning timelines, and building effective workback schedules.
  • Strong ability to drive accountability—setting, communicating, and enforcing deadlines with stakeholders, including senior leaders.
  • Exceptional analytical and problem‑solving skills, with a strategic mindset and attention to detail.
  • Strong leadership and interpersonal skills, with the ability to influence and build relationships at all levels.
  • Ability to thrive in a fast‑paced, dynamic environment and adapt quickly to changing priorities.

Responsibilities

  • Serve as a strategic partner to the CMO and marketing leadership, aligning priorities, tracking critical initiatives, and strengthening cross‑team connectivity around a shared vision.
  • Break down complex marketing topics and synthesize inputs into clear, insight‑rich, succinct narratives that inform, influence, and inspire audiences at all levels.
  • Translate those narratives into compelling, executive‑ready presentations for the CMO, from quarterly goal updates for senior leaders and investors to ad‑hoc communications across the organization.
  • Elevate awareness and understanding of Marketing initiatives through proactive stakeholder engagement and clear, “so‑what”‑driven communications across the organization.
  • Synthesize deliverables for quarterly business rhythms and monthly marketing-wide business reviews, translating team inputs into concise, compelling insights for executive audiences.
  • Co-develop and refine ongoing success metrics and KPIs across annual planning efforts (MITs) and ongoing indicators of team and business health.
  • Support talent management and development initiatives, including marketing-wide Town Halls on‑site gatherings, fostering a culture of innovation, collaboration, and continuous improvement.

Benefits

  • Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.
  • The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
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