Director, Campus Management and Operations

Austin Community College District•Highland, CA

21d

About The Position

Responsible for the leadership, coordination, and oversight of operational functions across all campuses within the Community College District. The Director ensures consistent, high-quality operations that support the district’s mission of academic excellence, student success, student completion and community engagement. This role serves as the strategic and operational leader for campus infrastructure and support services, ensuring campuses are safe, accessible, well-maintained, and operationally efficient.

Requirements

Understand and perform administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Apply principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Basic principles of college-level administration.
Utilize effective communication techniques and strategies.
Operate standard office equipment including computers, telephones, copiers, and scanners.
Follow and apply knowledge of college policies and procedures.
Principles, best practices, and trends in administrative and/or facilities management.
Supervisory principles, practices, and methods.
Make decisions based on thorough analysis of issues and sound judgement.
Exhibit strong interpersonal skills, tact, discretion, and ability to effectively communicate with a wide range of individuals and constituents in a multicultural college community.
Show effective leadership, team building skills, and strong customer orientation when working with students, faculty, administration, community and business leaders.
Utilize organizational and planning skills, and ability to meet deadlines.
Maintain confidentiality of work-related information and materials.
Maintain an established work schedule, with occasional nights and weekends.
Required to respond to emergencies after hours, weekends, holidays, and during emergency closures.
Use a variety of spreadsheet, word processing, database, and presentation software.
Use query and control languages, web technology, client-server technology, data extraction and reporting, troubleshooting enterprise software applications, testing new program releases and patches, and integrating data from external sources.
Apply accounting and financial management principals.
Bachelor’s degree or higher.
5 years of related experience including one year of supervisory experience.
Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.
Valid Texas Driver's License and reliable transportation for travel in the Austin area as required.

Nice To Haves

Bachelor’s degree in Business Administration, Facilities Management, Public Administration, or a related field.
Master’s degree in a related field.
Five (5) or more years of related experience in business operations, facilities management, or higher education, including at least three (3) years of supervisory experience; education may not be substituted for supervisory experience.
Experience working with community organizations.
Experience in facilities management and/or supervising business operations.
Strong understanding of campus or office management systems.
Experience with building operations functions.
Demonstrated leadership skills.
Demonstrated project management skills.
Understanding of business/project management specifications.
Ad Astra scheduling software.

Responsibilities

Provide district-wide leadership for the development and on-going support of operational and strategic relationships with community-based organizations and other external partners including, but not limited to, community businesses, non-profits and educational partners to support student success initiatives, especially for low income and other targeted student populations.
Lead the creation and execution of a strategic plan, in concert with leadership from ACC and its partners.
Plans, develops, recommends, and oversees ACC budgets; approves expenditures.
Develops, writes, and implements operating policies and procedures.
May represent ACC at local community events or in area-specific contexts
Responsible for all campus operations in assigned region, including hiring, training, supervision, and evaluation of staff; budget development and monitoring; facilities contracts; course scheduling; and classroom scheduling and maintenance.
Leads campus operations and staff management, including supervision, hiring recommendations, training, evaluation, professional development, and performance management of campus management and operations staff, in compliance with HR policies and employment laws.
Oversees all campus operations, including budget development and monitoring; approval of expenditures; facilities and infrastructure coordination; course and room scheduling; classroom and space maintenance; work order oversight; and long-range space and infrastructure planning.
Ensures safe, compliant, and well-maintained campus environments by monitoring facilities conditions; coordinating building systems (HVAC, electrical, plumbing); overseeing risk management, safety inspections, ADA compliance; and participating in emergency planning, drills, and incident response in collaboration with district and campus safety teams.
Develops and implements operational policies, procedures, and reporting, including preparation of campus operational, space utilization, fixed asset, and ad hoc reports; and dissemination of college-wide and campus information.
Collaborates with internal and external stakeholders, including campus leaders, deans, student services staff, Facilities Planning and Construction, and community partners, to support campus operations, capital projects, and community engagement initiatives.
Leads special projects and provides executive-level reporting, representing ACC at community events as needed, providing regular updates to leadership on campus conditions, projects, and performance metrics, and traveling to other campuses as required.