Director Business Development - West Region

National Express • Warrenville, IL

13h

About The Position

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. The Director of Business Development will develop revenue streams in new and existing customers by building relationships and being customer centric. This individual will work closely with the operations team as well the commercial development teams to win profitable business opportunities. This individual will be responsible for managing the customer experience of our clients within their territory in cooperation with the operations team.

Requirements

• Bachelor’s Degree or the equivalent combination of education, training, and experience
• 7-10 years business development experience or transportation industry experience with a proven track record of closing deals using value added and strategic selling skills to overcome objections to awarding solely on the basis of being the low-cost provider
• Experience with solution based, strategic sales and selling to C -level
• Excellent knowledge of contract administration principles/processes/best practices
• Exceptional oral and written communication skills. Experience presenting to large groups in a public setting
• Financial knowledge in the areas of profit and loss, budget management, bid models, pro forma, investment returns, etc.
• Detailed and organized with an understanding of Operations Management
• Experience managing project teams involved in multiple, concurrent projects; knowledge of project management practices and tools
• Proven expertise in working with stakeholders across organizational lines to foster collaborative relationships and partnerships
• Knowledge of information technology, enabling tools and technologies (e.g. CRM, Business Intelligence tools, Research tools, Sales Force.com, related tools), transportation-related software, and MS Office Suite Software
• Ability to travel

Nice To Haves

• Experience selling into school districts, and government entities selling large complex multi-year contracts, or similar industry would be ideal

Responsibilities

• Managing the development of qualified sales, acquisition bids, conversion targets
• Planning, evaluating, and leading the development of strategies and operational plans to ensure that the company is positioned to identify and respond to potential new business and revenue growth opportunities throughout all North American locations
• Identifying recurring issues, tracking trends, and leading the development of strategies to generate leads, secure referrals from current customers, address issues in order to enhance business development and profitable growth for the organization
• Managing the development of sustainable acquisition plans and business cases to maximize business and profit growth including identifying and creating a pool of potential sales opportunities and clients, collecting and analyzing competitive intelligence within specific communities, developing long-term acquisition plans/processes, and ensuring alignment with strategic business development directions
• Managing the development of bids, conversion plans, and business cases to achieve business growth and maximize revenue opportunities including identifying customer trends and competitor positioning
• Leading the development of responses to Requests for Proposals (RFPs) for bids/ conversions and the preparation of acquisition documents (e.g. Letters of Intent, Letters of Agreement, Contracts, etc.); ensuring they are accurately prepared and submitted within prescribed timeframes, facilitating the due diligence process and legal review, and responding to customer/seller inquiries
• Collaborating with the Financial Planning and Analysis Team in the development of bid models for the pricing of new business proposals and ensuring the validity of assumptions and accuracy of returns and cost structure
• Leading seller negotiations for successful acquisitions, managing associated due diligence activities, and facilitating execution of approved agreements and contracts within the financial parameters set forth by the company
• Developing communication strategies and working collaboratively with the internal operations teams to integrate new business plans (e.g. acquisitions, bids, and conversions) into ongoing program operations
• Providing business intelligence regarding new customers to facilitate a seamless transition into the company
• Executing expenditures within authorized limits and developing options/recommendations to address unplanned financial pressures
• Other duties as assigned

Benefits

• We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual.
• Additionally, employees are able to enroll in a retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director