Director, West Region

Mitsubishi Motors North America, Inc. • Las Vegas, NV

6h • $190,000 - $210,000

About The Position

MMNA restructured its field operations in mid-2025, establishing a more focused West Region designed to accelerate growth with both existing and future dealer partners. Today, the West Region includes approximately 35 dealers across three districts spanning California, Nevada, Utah, Colorado, Idaho, Oregon, and Washington, along with Wyoming and Montana, where there are currently no active partners. California remains the Region’s largest and most strategically important market.
Since the reorganization, the West Region has been directly supported by the SVP of Sales Operations and the Director of Aftersales Performance. Now, MMNA is ready to appoint a dedicated Region Director to lead the next phase of the Region’s evolution. This role represents a unique opportunity for a leader who thrives in a growth-oriented environment and wants to directly influence outcomes in real time.
This position reports to the SVP, Sales Operations.
As the Director, West Region, you will be a key member of MMNA’s management team, serving as the driving force behind Sales Operations, Aftersales, and Dealer Development throughout the Region. You will act as a mentor, subject-matter expert, and brand ambassador, representing Mitsubishi Motors to current dealer partners and prospective candidates.
In alignment with MMNA’s Momentum 2030 strategy, you will be responsible for developing and executing a regional plan centered on an expanded product lineup, a modernized retail model, and strategic network growth. Strengthening dealer relationships, increasing vehicle and parts sales, and advancing the Region’s overall operational performance will all be critical to supporting the company’s journey toward 2030 and beyond.
You will lead and oversee the Region’s goals, KPIs, and operational strategies across Sales Operations and Aftersales. Cross-functional collaboration is a key component of this role, working closely with teams such as Marketing, Aftersales Marketing, Digital Product Strategy, Product Planning, Finance, Legal, and Human Resources to optimize results.
You will also manage and coach a small, highly experienced team, ensuring the West Region achieves strong growth, expanded market presence, enhanced profitability, and superior customer satisfaction.
Ultimately, this role offers the chance to join a company with a distinct culture and strong values, one where you can make an immediate and meaningful impact, while also benefiting from significant personal and professional growth opportunities.

Requirements

• 15+ years of progressive automotive wholesale and/or retail experience, ideally in roles such as District Sales Manager, Regional Dealer Network Manager, Regional Sales Manager, Regional Aftersales Manager, Regional Director, or similar leadership positions.
• Exceptional communication and influence skills, with the ability to persuade, lead, and inspire at all levels of the organization and with external dealer partners.
• Advanced proficiency with IHS Markit systems and data, including Catalyst for Insight.
• Expert knowledge of dealer network planning tools and processes, specifically Urban Science Ni2.
• Advanced capability in dealer financial analysis, including hands‑on experience with Urban Science DBI.
• Strong working knowledge of laws, regulations, and industry resources related to dealer network planning and operations, including FLIS.
• Previous retail dealership General Management or Operations leadership experience, with a deep understanding of dealership performance drivers.
• Proven experience leading teams, including coaching, mentoring, and setting objectives and KPIs for both teams and individual contributors.

Nice To Haves

• Marketing/digital retail experience.

Responsibilities

• Partner with Sales Operations and Aftersales leadership to develop innovative short- and long-term strategies aligned with Momentum 2030.
• Oversee Sales and Aftersales performance and collaborate with Dealer Development to achieve core regional KPIs.
• Analyze weekly, monthly, and quarterly performance data to forecast and manage sales growth.
• Identify, evaluate, and pursue opportunities for expansion in strategic markets.
• Implement operational plans that support productivity and profitability.
• Collaborate with Marketing and Aftersales Marketing to strengthen brand visibility and enhance customer attraction and retention across the Region.
• Work cross-functionally with Sales Operations, Aftersales, Digital Product Strategy, Product Planning, Legal, and HR to build compliant regional initiatives.
• Partner with Regional Vice Presidents of the Northeast and Southeast to support national sales objectives.
• Lead, coach, and empower direct reports by fostering open communication, collaboration, creativity, and accountability. Support internal growth and succession planning.
• Mentor the team on company values and ensure alignment with organizational goals. Promote visibility into national and cross‑departmental strategies, eliminating information silos.
• Provide guidance to regional employees to help identify dealer opportunities and support targeted improvement plans.
• Partner with Human Resources to ensure meaningful team and individual development.
• Manage and adjust regional budgets to ensure strategic investment and responsible spending.
• Control costs, maximize revenue, and maintain budgets within planned levels.
• Collaborate with Sales Operations and Aftersales leadership during annual budget planning; provide regular updates to the Executive Team.
• Participate in RFPs and vendor sourcing to ensure cost-effective, high-quality services.

Benefits

• Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• This position comes with an assigned vehicle, contingent upon a satisfactory driving record.
• Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Experience our collaborative workspace where ideas flow freely.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed