Director Business Development

Acadia Healthcare•Germantown, TN

43d

About The Position

Crestwyn Behavioral Health Hospital , located in Germantown near Memphis , is a modern behavioral health facility providing acute inpatient psychiatric care, medication management, and structured outpatient programs including PHP and IOP for adults and senior adults facing mental health and co-occurring substance use disorders. Serving individuals across the Greater Memphis region, Crestwyn is focused on compassionate, evidence-based care in a healing environment. The hospital is seeking a Business Development Director to expand referral partnerships, strengthen relationships with providers and payers, identify growth opportunities across service lines, and drive strategic market expansion to increase access to high-quality behavioral healthcare. PURPOSE STATEMENT: Grow lines of service as defined by management by developing/retaining referrals from physicians and other key non-physician referral sources.

Requirements

Bachelor’s degree required.
Five or more years’ related experience in healthcare business development role required.
One or more years’ supervisor experience required.
Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

Nice To Haves

Master's degree preferred.
Experience (as outlined below) may be accepted in lieu of degree as approved by VP Business Development

Responsibilities

Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
Work collaboratively with all levels of facility and division sales leadership to support the organizations mission and revenue goals by selling of service line attributes, processes and outcomes to consumer, physician and market facility groups/individuals.
Work closely with hospital discharge planners, social workers, case managers, physicians, management, inpatient unit and education staff to generate referral sources.
Collaborate with facility and division leaders, to evaluate, analyze and interpret market utilization data for facility service lines.
Build strong collaborative relationship with admissions/intake.
Develop and implement a comprehensive internal and external marketing plan that would increase revenues and profits for facility.
Ensure that referral priorities are identified and in line with the vision and strategic goals of the organization.
Expeditiously document all activity in company Customer Relationship Manager (Salesforce).
Evaluate, analyze and interpret market demographics, including population, age, gender, race and projected trends for patient populations.
Collaborate with division and/or market physician services, facility leaders and medical staff leadership to develop sales and retention strategies for facility services.
Execute referrals and retention strategies/plans effectively, continuously modifying strategies and plans to ensure quality outcomes and results for referral sources and facility.
Successfully close new referral sources and complete face-to-face meetings with referral sources ensuring a thorough understanding of services available. Complete follow-up meetings with referral sources as needed.
Prepare and present regular reports, identifying trends, additional referral opportunities and obstacles to retention and growth.
Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Perform other functions and tasks as assigned.