Business Development Director

CSL-Consulting•Burlington, MA

9d•Hybrid

About The Position

The Senior Business Development Executive is responsible for driving new client growth, expanding market reach, and shaping a high‑impact sales strategy. This role focuses on identifying and securing new business opportunities, building strong executive‑level relationships, and positioning the company as a trusted partner in the market. The Senior BDE plays a key role in developing a proactive sales pipeline, elevating our go‑to‑market approach, and contributing directly to revenue acceleration and long‑term client success.

Requirements

Minimum 10 years of successful business development experience in the OPM or construction industry with a strong track record of sales leadership and revenue growth.
Demonstrated success in new client‑ acquisition, strategic account expansion, and executive-level client engagement.
Strong financial acumen with experience owning or strongly impacting P&L, forecasting, and managing complex budgets.
Strong stakeholder engagement and relationship-building capabilities.
Advanced communication, negotiation, and presentation skills.
Commercial awareness and analytical thinking.
Industry‑Savvy: Brings meaningful experience in the design and construction sector with a strong grasp of market dynamics and trends.
Collaborative problem solver with a solutions‑focused mindset approaching conflict with professionalism and diplomacy.
Self‑Driven with a strong sense of ownership, accountability, and follow‑
Influential leadership, ability to inspire confidence in client development environments.
Strategic mindset with the ability to connect local execution to national strategy.
Strong time management and organizational skills.
Collaborative, team-oriented approach aligned with company values.

Responsibilities

Business Development & Pipeline Growth: Build and maintain a strong, qualified pipeline across Healthcare, Pharma, Bio, Science, Technology & Manufacturing plus and existing growth within Education and Public. Maintain a consistent pipeline aligned with a strong win rate and annual revenue targets.
Identify, nurture, and advance opportunities using structured business development processes.
Client Relationship & Account Management: In partnership with Client Delivery Vice Presidents, strengthen existing client relationships and develop new connections with decision-makers.
Conduct structured cyclical client health checks for key accounts.
Support cross-region opportunity sharing for national/global clients.
Strategic Account Planning & Governance: Adopt/Create and maintain the Key Account Plan applying Go/No-Go governance for all qualifying pursuits.
Collaborate with Client Delivery leadership to ensure scope clarity and margin alignment.
Marketing, Brand & Event Support: Collaborate with Marketing to support regional campaigns. Utilize Marketing created templates and coordinate across all leadership to ensure marketing, sales and recruiting have a complementary plan. Support and coordinate key regional events cyclically and represent the organization at industry forums, roundtables, and networking events.
Client Experience, Delivery Interface & Feedback: At the earliest stages of the sales cycle, this role collaborates closely with the Delivery team to shape solutioning, validate scope assumptions, and ensure alignment on what is being proposed. The Senior BDE partners with Delivery throughout the RFI, RFP, and interview phases to present a unified, compelling story to prospective clients. Support the Client Services–Delivery handover process to ensure seamless project transitions from sales to delivery. Conduct mid‑project snapshots to gather client satisfaction insights. Participate in structured project close‑out reviews and capture client reference.
Systems, Reporting & CRM Governance: Maintain CRM accuracy capturing a consistent pipeline aligned with win rate and annual revenue targets. Capture key client data: decision, triggers, and opportunity insights.
Building the Future Sales Engine: Generate new clients in parallel,
play a critical role in building the next generation of our sales infrastructure, introducing modern practices that elevate how we understand and engage the market. Including establishing consistent NPS capture, competitive intelligence routines, and structured client‑feedback loops that inform strategy. Design scalable sales playbooks, pursuit frameworks, and go‑to‑market approaches that strengthen our long‑term commercial engine. Shape a more data‑driven, insight‑rich sales function that supports smarter decision‑making and sustained revenue growth.