Director, Business Development

First American • Usa, CA

40d

About The Position

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. Plans and executes strategic activities and projects that directly support the implementation and optimization of efforts to grow segment-specific sales/revenue/profit/market share.

Requirements

• Must possess thorough knowledge of company’s business unit being represented.
• Excellent written and verbal communication skills required.
• Demonstrated ability to effectively manage priorities as well as effective time management.
• Knowledge of MS Office applications and Ability to speak effectively before groups of Clients or employees of organization
• Strong attention to detail
• Strong Client service skills
• Self-disciplined
• Good judgment
• Solid understanding of company requirements
• Generally requires 10+ years relevant experience.
• May require a valid driver’s license

Nice To Haves

• Business management experience preferred.
• Master Degree preferred

Responsibilities

• Primary responsibilities include the research and analysis of business opportunities, consistent with the organization's long range and strategic plans.
• Evaluates projects through financial feasibility studies, market research, and planning.
• May assist with special studies in areas such as operational effectiveness, capacity utilization, cost containment, etc.
• Serves as the primary interface to the Client in building and maintaining the ongoing business relationship, during and after the initial implementation of Client set-up, with regard to operational needs, communication, Client service and performance.
• Anticipates and identifies new business opportunities and works with management, sales and operations personnel to prioritize those opportunities and Client needs and integrates them into account planning.
• Knows all pertinent business requirements (procedures, schedules, business identifiers, output media, systems or database formats and relevant scheduling dates).
• Monitors local business climate activities and proposed business changes/activities which will directly impact company’s business opportunities and/or relations.

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director