Director, Business Analysis And Insights - Earnings Excellence (Independent Contractor Earnings)

Wal-Mart • Bentonville, AR

58d • $90,000 - $180,000

About The Position

Lead the future of independent contractor earnings and tax operations as the Director of Earnings & Tax Excellence. In this role, you will architect innovative, compliant, and user-focused solutions that empower millions of gig workers to receive accurate earnings, meet tax requirements, and trust the systems supporting their livelihoods. This is a rare, high-impact opportunity to shape breakthrough fintech products at scale, blending strategy, technology, and compliance.

About the Independent Contractor (Spark Driver) Earnings Team

Our team pioneers the development of intelligent, compliant, and scalable solutions that sit at the intersection of earnings, payments, and regulation. By collaborating closely with Last Mile Operations and multiple product teams, we deliver technology that makes a tangible difference in the lives of gig workers. Leveraging machine learning and generative AI, we ensure our platforms remain ahead of industry trends, drive operational excellence, and support the company's broader goals for innovation and compliance.

Requirements

• Deep expertise in fintech, compliance, or tax technology, with a proven track record of building, launching, and scaling complex products that address regulatory and operational challenges in dynamic environments.
• Advanced technical fluency, including hands-on experience collaborating closely with engineering and data science teams to develop ML/AI-powered platforms that deliver predictive insights and actionable recommendations to end users.
• Demonstrated success designing and implementing solutions that meet or exceed regulatory requirements across multiple jurisdictions, maintaining transparency, auditable systems, and proactive risk management frameworks.
• Strong experience leading and developing large, multidisciplinary teams in global settings, with an ability to foster a culture of innovation, accountability, and cross-functional alignment.
• A results-driven approach, with a history of driving innovation, navigating ambiguity, and delivering measurable impact in highly regulated, fast-paced industries.
• Bachelor's degree in Business, Analytics, Statistics, or related field and 5 years' experience in data analytics, project management, business, or related area OR 7 years' experience in data analytics, project management, business, or related area.
• 3 years' experience using intermediate functionality of Microsoft Office.
• 4 years' supervisory experience.

Nice To Haves

• Consulting
• Working on cross-functional teams or projects
• Masters: Business
• Project Management - Project Management Professional - Certification
• Six Sigma - Certification

Responsibilities

• Define and execute the long-term vision and strategic roadmap for contractor earnings and tax excellence, ensuring the development of future-ready platforms that drive both user satisfaction and regulatory compliance.
• Build and oversee capabilities that guarantee accurate, timely disbursement of earnings, seamless tax reporting for contractors (such as 1099s and global equivalents), and transparent, user-centric experiences that foster trust.
• Design and implement solutions that embed compliance-by-design principles, proactively minimizing regulatory risk while enhancing transparency and reliability for all users.
• Identify and pursue opportunities for continuous innovation by leveraging competitor benchmarking, in-depth user research, and analysis of industry trends to ensure our offerings remain best-in-class.
• Lead and align cross-functional teams-including product, engineering, compliance, analytics, and design-to deliver against key business metrics, translating complex requirements into intuitive, scalable solutions.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Career Level: Director
• Industry: General Merchandise Retailers
• Number of Employees: 5,001-10,000 employees