Director Bell & Valet TSR

Hilton Grand Vacations•South Lake Tahoe, AR

About The Position

Hilton Grand Vacations offers an extensive array of benefits, from paid time off and bonuses to the best parental leave in the business. We are passionate about helping each and every Team Member reach their full potential! As a Bell and Valet Manager you would be responsible for executing the position's duties in alignment with our culture and driving company success through performing the following tasks to the highest standards: Runs the delivery of efficient Valet/Bell check-in and check-out services and coordination of Valet/Bell activities with other departments to ensure all standards are met and excellent customer service is provided. Coordinates and problem solve arising from owner/guest concerns with a commitment to satisfying every guest/owner. Audits the collection of parking fees due to the property. Ensures the provision of special services to owners and guests. Coordinates personnel functions such as selection, orientation, training, performance reviews, discipline, counseling, scheduling, pay and recognition. Maintains a positive work environment between staff and management. Helps develop management talent by acting as a mentor for direct reports. Promotes team member empowerment. Ensures team members fully understand performance standards, uniforms and appearance standards. Monitors payroll hours and reports. Qualifications What are we looking for? At the core of our company’s success are our Team Members. To fulfill this role efficiently, you must possess the following minimum qualifications and experience: At least 1 year of similar experience required High School Diploma or Equivalent 1+ years of supervisory or managerial experience required It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 3-5 year of related experience The salary for this role is between $70,000 -$70,304 based on experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities As a Bell and Valet Manager you would be responsible for executing the position's duties in alignment with our culture and driving company success through performing the following tasks to the highest standards: Runs the delivery of efficient Valet/Bell check-in and check-out services and coordination of Valet/Bell activities with other departments to ensure all standards are met and excellent customer service is provided. Coordinates and problem solve arising from owner/guest concerns with a commitment to satisfying every guest/owner. Audits the collection of parking fees due to the property. Ensures the provision of special services to owners and guests. Coordinates personnel functions such as selection, orientation, training, performance reviews, discipline, counseling, scheduling, pay and recognition. Maintains a positive work environment between staff and management. Helps develop management talent by acting as a mentor for direct reports. Promotes team member empowerment. Ensures team members fully understand performance standards, uniforms and appearance standards. Monitors payroll hours and reports. Qualifications What are we looking for? At the core of our company’s success are our Team Members. To fulfill this role efficiently, you must possess the following minimum qualifications and experience: At least 1 year of similar experience required High School Diploma or Equivalent 1+ years of supervisory or managerial experience required It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 3-5 year of related experience The salary for this role is between $70,000 -$70,304 based on experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Requirements

At least 1 year of similar experience required
High School Diploma or Equivalent
1+ years of supervisory or managerial experience required

Nice To Haves

3-5 year of related experience

Responsibilities

Runs the delivery of efficient Valet/Bell check-in and check-out services and coordination of Valet/Bell activities with other departments to ensure all standards are met and excellent customer service is provided.
Coordinates and problem solve arising from owner/guest concerns with a commitment to satisfying every guest/owner.
Audits the collection of parking fees due to the property.
Ensures the provision of special services to owners and guests.
Coordinates personnel functions such as selection, orientation, training, performance reviews, discipline, counseling, scheduling, pay and recognition.
Maintains a positive work environment between staff and management.
Helps develop management talent by acting as a mentor for direct reports.
Promotes team member empowerment.
Ensures team members fully understand performance standards, uniforms and appearance standards.
Monitors payroll hours and reports.