Director, Audit and Asset Verification - Capital Operations

ACV • Indianapolis, IN

13h

About The Position

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.
Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
The Director of Asset Verification is responsible for designing, leading, and continuously strengthening the collateral verification and field audit function for a subprime-focused floorplan lender. This role ensures the existence, condition of financed inventory while mitigating fraud, loss exposure, and operational risk across a high-velocity, high-risk dealer portfolio.
The ideal candidate brings deep experience in floorplan lending, subprime dealer risk, field audits, and asset controls, with a strong ability to scale teams, leverage technology, and partner cross-functionally with Account Management, Credit, Risk, Legal, Operations and Collections.

Requirements

• 10+ years of experience in floorplan lending, asset verification, dealer audits, or collateral risk management.
• Deep understanding of subprime dealer dynamics, including independent operators.
• Excellent communication, negotiation, and decision-making abilities.
• Bachelor’s degree in Business, Finance, or related field

Responsibilities

• Own and oversee all asset verification activities, including physical audits, virtual verifications, GPS/telematics validation, and exception follow-ups.
• Ensure timely confirmation of vehicle existence, VIN accuracy, location, condition across the portfolio.
• Establish and enforce verification frequency standards based on dealer risk tiers, performance trends, and exposure levels.
• Monitor and investigate missing units, curtailment issues, title delays, and collateral discrepancies.
• Identify early warning signals of dealer fraud, double-financing, sold-out-of-trust (SOT) behavior, and misrepresentation.
• Partner with Credit and Risk to adjust verification cadence and controls for deteriorating or high-risk dealers.
• Lead asset-related investigations and coordinate recovery strategies with Collections and Legal.
• Support loss prevention efforts and post-mortem analyses following dealer defaults.
• Build, lead and collaborate with teams of regional managers, auditors, and third-party vendors.
• Set performance metrics, quality standards, and productivity benchmarks for internal and outsourced verification resources.
• Ensure consistent execution across geographies while adapting to local regulatory and market nuances.
• Drive automation and modernization of asset verification processes, including mobile tools, photo/video validation, AI-assisted review, and data integrations.
• Improve cycle times, accuracy, and exception resolution through process redesign and analytics.
• Own vendor selection and management for audit firms, GPS providers, and verification technology partners.
• Develop and maintain policies, procedures, and controls aligned with regulatory expectations and internal risk appetite.
• Produce executive-level reporting on audit results, exceptions, trends, and emerging risks.
• Ensure regular reporting on any audit violations including any audits outside ACV's defined audit guidelines.
• Ensure data and reporting accuracy on all assets reflected in the audit as well as reconciliation results at all times.
• Support internal audits, external exams, and due diligence requests from investors, warehouse lenders, and regulators.
• Perform additional duties as assigned.

Benefits

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Director