Director, AMS Benefits

Zscaler•San Jose, CA

6d•Hybrid

About The Position

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a visionary and highly strategic Director, AMS Benefits to join our Total Rewards team. You will lead the strategy, design, and execution of our benefits portfolio across the Americas (US, Canada, and Latin America). Your mission is to ensure our programs are competitive, compliant, and culturally relevant across diverse markets while driving a unified regional vision. Reporting to the Global Head of Benefits, you will be based in Bellevue, WA or San Jose, CA, working a hybrid schedule (in-office Tuesday through Thursday).

Requirements

12+ years of progressive experience in benefits management, with at least 5 years in a leadership capacity overseeing the Americas (AMS) region, including the US, Canada, and LATAM
Deep expertise in US self-funded medical plans and 401(k) fiduciary governance, alongside a strong understanding of Canadian and Latin American benefit structures
Authoritative knowledge of regional legislation, including ERISA, HIPAA, ACA, and relevant labor laws in key LATAM markets
Proven track record of using data-driven insights to influence C-suite stakeholders and manage multi-million dollar regional benefit budgets
Exceptional cross-cultural leadership skills, with the ability to navigate complex global matrix organizations and lead through change

Nice To Haves

Experience scaling benefits infrastructure in a high-growth, public technology company with a presence in the US and emerging LATAM markets
Experience with M&A integration across international borders within the Americas region
Proficiency in Workday

Responsibilities

Define the strategic roadmap for benefits across the Americas, balancing harmonized regional standards with local market nuances to attract and retain top-tier talent
Drive fiscal excellence by leveraging AI tools and data analytics to monitor utilization, healthcare inflation, and pharmacy spend, providing the executive team with high-impact recommendations
Lead regional governance and compliance, overseeing complex regulatory requirements including ERISA/ACA in the US, provincial requirements in Canada, and statutory mandates across LATAM
Manage executive-level partnerships with global brokers and local vendors to optimize plan performance and negotiate cost-effective, high-value renewals
Architect a holistic wellness and engagement strategy that supports a high-performance, collaborative culture, ensuring employees across the Americas feel supported through all life stages