Director - AI Governance

Cencora•Conshohocken, PA

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! We're hiring the Director - AI Governance to join our global Cencora team. POSITION SUMMARY: The Director of AI Governance and Responsible Data Practices is responsible for leading the implementation and evolution of Cencora’s global AI, Privacy, and Responsible Data Governance Frameworks. This role balances the need for a cohesive global framework with local regulatory and business-specific requirements, ensuring compliance with evolving AI-related regulations while driving operational efficiencies. The Director will work cross-functionally across technology, HR, legal, and data governance teams to design, implement, and operationalize processes that ensure robust AI risk management throughout its lifecycle while advancing enterprise-driven value and risk management priorities. The ideal candidate will have hands-on experience in AI governance frameworks, privacy compliance, and data governance, particularly in healthcare and health data environments. They will bring a proven track record in implementing frameworks, creating efficient processes, and influencing cross-functional stakeholders in a matrix organization.

Requirements

BA or BS in Business or related field. Bachelor’s degree in Privacy, Data Governance, Political Science, Public Administration, Computer Science, or a related field. Advanced degree (e.g., Master’s or Juris Doctor) preferred.
Extensive experience in privacy, data governance, or AI gover
Proven extensive experience in progressively responsible and directly related experience in privacy compliance matters, with a focus which includes technology transactions and Information Security/Data Protection. nance, with demonstrated success in implementing frameworks and processes.
Proven experience in healthcare or pharmaceutical policy environments, particularly working with health data.
Hands-on experience using OneTrust or similar privacy management tools.
Track record of successfully managing initiatives in a matrix organization and driving cross-functional collaboration
Demonstrated experience working with multi-national and/or global clients and providing guidance, advice, and counseling in multiple jurisdictions.
Solid working knowledge of and experience in federal/state/international and industry privacy laws and regulations.
Deep knowledge of AI governance frameworks, privacy regulations, and data governance best practices.
Familiarity with regulatory compliance requirements for AI and data privacy across multiple jurisdictions.
Strong interpersonal and professional skills, with the ability to influence and collaborate across diverse teams.
Excellent written and oral communication skills, particularly in presenting complex concepts to senior stakeholders.
Proven ability to manage and mentor teams while driving results.
Ability to evaluate complex issues, develop innovative solutions, and implement effective processes.
Strategic mindset with a focus on operational efficiency and long-term organizational goals.
Demonstrated ability to manage competing priorities in a fast-paced corporate environment.
Experience developing tactical and operational plans aligned with organizational objectives.
Demonstrated strategic planning and leadership skills; ability to motivate and influence company associates at all levels across the organization to comply with regulatory standards.
Excellent analytical, problem solving and negotiating skills.
Ability to effectively present information and respond to questions from groups of managers, employees and Business Unit representatives.
Ability to work effectively and efficiently in pressure situations and demonstrate a high level of flexibility in a rapidly changing environment while handling complex assignments simultaneously and meeting critical and short deadlines.
Ability to work independently with strong, strategic planning and organizational skills; self-motivated and directed, adaptable, team focused and detail oriented.
Strong knowledge of project management techniques, best practice reengineering knowledge and experience for compliance processes.
Demonstrated success in meeting Business Unit requirements in a fast paced, multi-faceted, highly regulated and diverse environment.
Demonstrated experience in writing, communication and presentation skills.
Personal computer skills to include competency with Microsoft Office Word, Excel, Power Point, Outlook and preferably Smart Sheet and OneTrust.
Must be client focused with strong interpersonal and collaboration skills with all stakeholders in an in house environment.
Comfortable working in a matrix organization with tolerance for ambiguity.
Ability to help promote a culture of diversity and inclusion within the Office of Privacy and the larger organization by valuing different ideas and opinions.

Nice To Haves

Law Degree and/or certification as a privacy professional (IAPP, etc.) are preferred.

Responsibilities

Lead the implementation of Cencora’s global AI, Privacy, and Responsible Data Governance Frameworks, balancing global consistency with local regulatory requirements.
Design and evolve key components of the AI, Privacy, and Responsible Data Governance Frameworks to meet new business challenges and regulatory needs.
Focus on the AI Governance Framework, ensuring its efficient management, continuous evolution, and compliance with regulatory requirements throughout the AI lifecycle.
Partner with the data governance team to establish processes that ensure data onboarded into AI solutions is of high quality, has clear lineage, and adheres to data rights.
Foster a culture of Responsible AI Governance, educating stakeholders across the organization on its importance and best practices.
Bring together key stakeholders across technology, HR, legal, and data governance teams to align AI strategy and privacy requirements.
Operationalize and lead AI Centre of Excellence (AI COE) meetings, ensuring alignment on priorities, deliverables, and governance strategies.
Partner with legal and other critical stakeholders to build and support new frameworks for data regulations and AI governance, ensuring the organization is proactive in responding to the evolving external landscape.
Develop and deliver tactical and operational plans, prioritizing high-value and efficiency-building activities while appropriately allocating resources and budget.
Advance enterprise-driven value and risk management priorities to ensure continued compliance with customer and regulatory requirements.
Leverage data insights to highlight best practices, identify efficiencies, and uncover opportunities for improvement in AI governance and privacy practices.
Provide leadership to managers and professional staff, guiding and mentoring direct reports and ensuring alignment with established policies.
Coordinate complex activities across multiple work areas and oversee results, including cost, methods, and staffing.
Manage external vendors, contractors, and consultants to ensure seamless integration of deliverables and compliance with organizational standards.
Identify and resolve operational challenges, providing strategic solutions to senior management regarding policies and processes.
Drive significant improvements to processes, systems, and practices that enhance overall performance and compliance in privacy and AI governance.
Foster a culture of Responsible AI Governance, educating stakeholders across the organization on its importance and best practices.