Director, Advising and Enrollment Management

Western Piedmont Community College•Morganton, NC

36d

About The Position

Under the direction of the Dean of Student Services, the Director of Advising and Enrollment Management provides leadership and supervisory responsibility for the administration, reporting, records, and the overall operation of the department. Provides leadership in developing and maintaining a learner-centered, case management and culturally responsive advising system for new and continuing students that integrates advising throughout the students' entire college experience. Collaborate with various departments to meet college enrollment and retention goals. Work with Admissions to develop and implement an enrollment communication plan that encompasses all relevant audiences, including prospective students, adult learners, and returning students. Ensures students' progression toward their educational goal is monitored and that staff utilizes various strategies/tools to address academic persistence, engagement and completion. Works collaboratively with faculty, instructional administrators and other student services to ensure success of the college's advising model and jointly support advisor training for all faculty and staff advisors. Oversees the development, deployment and assessment of a comprehensive new student orientation program. Recommends personnel for hire and supervises staff within department. Provides evaluations and performance feedback accordingly and in a timely manner. Utilizes student success data and student development research to inform decisions regarding student learning and advising program outcomes, including assessing outcomes toward continuous improvement. Assists students with educational, career, personal and social development. Advocates for the advising needs of students that contribute to their successful enrollment, engagement and completion of their educational goal. Assists with advising current and prospective students on the college's offerings, academic pathways, prerequisites, programs, procedures, and services. Works with appropriate individuals and various departments to maintain accurate, current academic and instructional program information. Assist Watermark Admin in student success/retention efforts throughout academic year including but not limited to: campaigns, grade alerts, LMS alerts, prospective management, DREG, and other student notification outreach as appropriate. Performs other duties as assigned by the Dean of Student Services.

Requirements

Completion of a Bachelor's Degree.
3 - 5 years of experience in secondary or post-secondary education.

Nice To Haves

Master's Degree
Experience with Credit for Prior Learning (CPL), Reverse Transfer, and Curriculum Standards.
Experience working in a higher education setting, especially in student services, career development, or advising roles.
Training/experience with Datatel and with computer hardware and peripherals preferred.
Experience using Retention Software and Career Exploration tools.

Responsibilities

Provides leadership in developing and maintaining a learner-centered, case management and culturally responsive advising system for new and continuing students that integrates advising throughout the students' entire college experience.
Collaborate with various departments to meet college enrollment and retention goals.
Work with Admissions to develop and implement an enrollment communication plan that encompasses all relevant audiences, including prospective students, adult learners, and returning students.
Ensures students' progression toward their educational goal is monitored and that staff utilizes various strategies/tools to address academic persistence, engagement and completion.
Works collaboratively with faculty, instructional administrators and other student services to ensure success of the college's advising model and jointly support advisor training for all faculty and staff advisors.
Oversees the development, deployment and assessment of a comprehensive new student orientation program.
Recommends personnel for hire and supervises staff within department. Provides evaluations and performance feedback accordingly and in a timely manner.
Utilizes student success data and student development research to inform decisions regarding student learning and advising program outcomes, including assessing outcomes toward continuous improvement.
Assists students with educational, career, personal and social development. Advocates for the advising needs of students that contribute to their successful enrollment, engagement and completion of their educational goal.
Assists with advising current and prospective students on the college's offerings, academic pathways, prerequisites, programs, procedures, and services.
Works with appropriate individuals and various departments to maintain accurate, current academic and instructional program information.
Assist Watermark Admin in student success/retention efforts throughout academic year including but not limited to: campaigns, grade alerts, LMS alerts, prospective management, DREG, and other student notification outreach as appropriate.
Performs other duties as assigned by the Dean of Student Services.