Responsible for directing all registration duties to ensure accuracy of patient information, patient demographic information, insurance information, and that prior authorization requirements have been met.Monitors appropriate reports in accordance with the pre-registration and scheduling processes to ensue timely scheduling, pre-registration, and insurance verification. Participates in the cross training of employees to maximize the efficiency, effectiveness, and versatility of the Patient Access Services Department. Works directly with ancillary department management on a regular basis to improve process flow between the PAS Department and other areas of the hospital. Understands upfront cash collection policy and demonstrates the ability to teach and perform financial counseling duties. Oversees the process of QA analysis, utilizing information to improve employee skills and gathering of accurate data. Supervises PBX, Insurance Verification, and Centralized Scheduling functions to ensure the hospital's customers are handled appropriate according to our Policies and Standards of Excellence. Conducts monthly staff meetings as required under Joint Commission and hospital policy. Documents minutes. Makes daily rounds to all reporting areas to ensure appropriate staffing and work flow .
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Job Type
Full-time
Career Level
Director