Director Accounts Receivable

McKesson•Fort Worth, TX

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Position Overview The position of Director of Accounts Receivable, reports into the Sr. Director of Finance supporting the Biologics by McKesson locations in Cary, NC, Fort Worth, TX and Clermont, KY. This position will be responsible for developing and implementing enterprise-wide strategic plans to proactively enhance the Company's revenue cycle management by managing its’ Collections, Billing and AR Admin functions. This position works closely with Operations, Payer Access, Cash Applications, Account Management, Sales, Compliance and Finance teams by establishing appropriate billing and collection processes to enhance the cash collection performance within the +$6B business supporting Oncology, Rare & Orphan and Cell & Gene product lines. The position is expected to have 3 direct reports: the Sr. Manager of Accounts Receivable, the Manager of Billing Administration and an AR Financial Reporting Analyst.

Requirements

Degree or equivalent experience.
Typically requires 12+ years of professional experience and 4+ years of management experience.
Bachelor’s degree in finance, accounting or related field required
12+ years of Accounts Receivable, Collections and Billing experience with 4+ years of management experience in a fast-paced, dynamic environment with exposure to customers and internal sales teams.
Knowledge of the specialty pharmacy industry is preferred
Strong analytical capabilities (Excel spreadsheet skills and spreadsheet analysis techniques required)
Strong diplomatic skills with an ability to consistently think proactively with a customer centric focus
Demonstrated ability to influence individuals and exercise good judgment in a fast-paced decision-making environment
Strong ability to provide excellent customer service and collaborate across multiple functions and levels of the organization.
Proven ability to lead a team
Excellent communication and interpersonal skills capable of promoting trust and collaboration
Self-motivated, extremely organized, and capable of handling multiple initiatives

Nice To Haves

M.B.A. preferred.
Accounts Receivable experience
Knowledge understanding of uniform commercial code, business law, health insurance regulatory practices and credit & collection principles
CareTend, CPR+, SAP and WayStar systems experience highly preferred

Responsibilities

Responsible for managing the Collections, Billing and AR Admin functions of the Biologics organization.
Develop the strategic overview of the Accounts Receivable organization creating the most effective and efficient operating procedures, structure and systems to enhance the department’s metrics.
Redesign the claims write-off process, aligning with Technical Accounting guidance and generally accepted accounting principles.
Responsible for all Biologics AR accounts (including AR Other, Patient AR and any AR accounts with dispensing activity). This does not include AR accounts with receivables for data and services.
Serve in a finance leadership role within the Biologics management team and a liaison role to the NAFSS and Credit and Collections organization, primarily the Cash Application team, pulling that organization into issues that impact their functions and responsibilities.
Responsible for Change Management activities related to the AR department (initiating change requests through the change process and understanding the implications of proposed changes from the organization).
Reinforce a customer-centric culture that builds highly collaborative relationships with Biologics’ Patients, Operations, Payer Access, Cash Applications, Account Management, Sales, Compliance and Finance teams and other support departments.
Responsible for recommending alternative solutions to AR, billing and collection related issues / concerns and implementing the agreed upon solutions.
Review internal controls, policies, procedures, etc. for consistency and to ensure controls are being followed by subordinate staff, adjusting as needed and responsible to maintain internal SOX control standards.
Lead the build out a comprehensive medical billing system to cover all lines of business integrated into the Pharmacy Management system, including a tax liability billing and collection system.
Responsible for managing staff to ensure a high degree of competency in various financial management areas such as compliance policies, accounting principles and collection processes.
Partner with Biologics by McKesson leadership team to address activities, processes, and behaviors that impact collection and billing activity.
Continue to strengthen partnership with Compliance department to align and prioritize collection and billing activities.
Support Accounts Receivable, Collection and Billing activities as defined within the ever-changing scope of the business.