Director, Account Management, Digital Platforms

Mastercard • San Francisco, CA

3d

About The Position

Imagine rolling up your sleeves with some of the world’s leading technology companies to create innovative, differentiated products and solutions that shape the future of commerce. The Digital Platforms team is responsible for cultivating and managing Mastercard’s strategic partnerships with key players across the digital payments ecosystem. We enable the biggest names in tech, e-commerce, and financial services to build best-in-class solutions leveraging Mastercard technology and to deliver them at scale – solving real world problems for our partners and their customers.

Role
We’re looking for a motivated individual to join our fast-paced, strategic team to manage and grow relationships with key global partners. This individual will enable our customers’ success by increasing the adoption of Mastercard products and services. This individual will be at the forefront of payment and financial services innovation delivering impactful and industry-leading capabilities to the market in collaboration with our partners. In this high-profile, customer-facing position you will:

Requirements

• You enjoy engaging with internal and external stakeholders in matrixed organizations to get things done- if there’s a hurdle, you know what levers to pull to work around it.
• You’re a relationship builder and create trust internally and externally
• You consistently exhibit sound business judgement with established strategic/conceptual thinking and strategic planning skills.
• You have a passion for understanding how products, tools and solutions work. While you might not be an engineer, you’re endlessly curious as to how solutions function
• Given the scope of your work, exceptional project management and organizational skills
• You have experience in deal development and can manage & lead a deal process end-to-end.
• You have strong executive-level communication skills
• You’re a data-driven, strategic thinker with financial acumen; and a deep curiosity that inspires you to deep dive on complex topics and unstructured problems to deliver creative solutions.
• You have a broad knowledge of the payments industry and interest and knowledge of the latest trends in digital payments, crypto/blockchain, gaming/metaverse and open banking
• Bachelor’s degree required, Advanced degree a plus.

Responsibilities

• Be key team member responsible for one or more of Mastercard’s global partnerships with leading technology companies.
• Lead the day-to-day customer relationship including building and enhancing relationships with key stakeholders
• Help drive Mastercard’s go-to-market strategy with your partners across all Mastercard products and services.
• Identify new opportunities to expand our partnerships and evaluate and assess impact of these potential opportunities.
• Co-innovate with partners to build new product propositions through close collaboration with Mastercard product development and innovation teams.
• Help represent your customers’ and the market perspective internally at Mastercard
• Help lead all aspects of customer engagement and proposals (including crafting compelling RFP responses) and deal development (including business case development, commercial terms structuring, negotiations, and legal contracting) in close collaboration with key business partners (e.g., finance, legal, product, engineering) and regional teams.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees