Director, Digital Product Management

UnitedHealth Group•Eden Prairie, MN

6d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Reporting directly to senior executive leadership, the Senior Director / Executive Director of Digital Product Management is a critical enterprise leadership role responsible for owning and scaling the Optum Financial Digital Experience across consumer-facing platforms. This role sets the long-term vision, operating model, and investment strategy for digital products while directly managing senior product leaders, including digital product managers and product owners. This position requires a highly seasoned product executive who can seamlessly interface with enterprise executives, influence strategy across business units, and translate corporate objectives into cohesive, consumer-first digital ecosystems. The role serves as the primary executive product voice for consumer digital experiences, balancing growth, experience excellence, regulatory considerations, and operational efficiency. As the senior-most product leader over Optum Financial Digital Experiences, this role drives portfolio-level strategy, ensures alignment across multiple product domains, and establishes governance, standards, and best practices for digital product delivery at scale. Close partnership with business, technology, UX/UI, marketing, data, analytics, compliance, and external partners is essential to deliver measurable enterprise outcomes. As a Senior Director / Executive Director of Digital Product Management, you will lead transformational initiatives that materially impact Optum Financial’s consumer engagement, financial outcomes, and brand trust across millions of users. Enterprise Leadership & Career Growth: Lead and develop senior product leaders while building a sustainable leadership pipeline across product management, product ownership, and experience disciplines Executive Impact & Visibility: Operate as a trusted advisor to senior executives, influencing investment decisions, portfolio prioritization, and long-term digital strategy Portfolio Stewardship: Own and balance a complex portfolio of high-visibility consumer initiatives across multiple product lines and platforms Strategic Partnerships: Establish and manage executive-level partnerships with third-party vendors, fintech partners, and innovation leaders to accelerate enterprise-scale solutions Innovation & Transformation: Champion innovation across consumer digital spaces, driving modernization and experience differentiation in healthcare financial technology Enterprise Impact Statement: Deliver meaningful, measurable value to millions of consumers by simplifying healthcare financial experiences and improving access, transparency, and usability Flexible Work Models: Support remote and hybrid work environments while leading geographically distributed teams

Requirements

10+ years of experience in digital product management, product strategy, or related leadership roles within large-scale, complex organizations
6+ years of experience leading senior product leaders (Directors, Managers) with accountability for enterprise-level outcomes
Deep expertise in agile product delivery frameworks and portfolio management practices
Solid financial acumen with experience managing large budgets, investment tradeoffs, and ROI-driven decision-making
Proven success partnering directly with executive leadership and influencing strategic decisions at the enterprise level
Proven highly adaptable, strategic thinker with solid judgment, emotional intelligence, and a data-driven mindset
Demonstrated ability to lead large, cross-functional organizations through ambiguity and change
Demonstrated advanced communication skills with the ability to articulate complex concepts to both executive and technical audiences

Nice To Haves

12+ years of experience in digital product management with emphasis on consumer financial experiences, fintech, healthcare, or regulated environments
Experience owning or influencing enterprise P&L and long-term investment strategies
Experience partnering closely with engineering leaders on platform modernization and scalable architectures
Deep understanding of consumer experience design, usability principles, and modern UX/UI tools (e.g., Figma)
Demonstrated solid analytical background with experience synthesizing large datasets to drive strategic roadmap decisions
Demonstrated success leading enterprise transformation initiatives across multiple product domains

Responsibilities

Enterprise Strategy & Vision: Define and own the multi-year strategic vision, objectives, and success metrics for Optum Financial consumer digital experiences. Translate enterprise priorities into scalable digital product strategies and operating models
Executive Engagement & Governance: Serve as the executive-facing product leader, presenting roadmap strategy, investment cases, risks, and performance outcomes to senior leadership. Establish governance frameworks for prioritization, funding, and decision-making
Portfolio & Roadmap Leadership: Oversee and integrate multiple product roadmaps into a cohesive enterprise portfolio aligned with growth, experience, and operational goals. Ensure roadmaps reflect market trends, regulatory needs, and consumer insights
Consumer Experience Ownership: Drive a unified, consumer-centric digital experience across platforms and touchpoints. Leverage analytics, NPS, Adobe tagging, and qualitative insights to continuously optimize engagement and outcomes
People & Organizational Leadership: Directly manage senior product leaders, including Directors and Managers. Set performance expectations, mentor leaders, and foster a culture of accountability, innovation, and continuous improvement
Financial & Investment Oversight: Own portfolio-level budget planning, investment prioritization, and financial performance. Partner with finance leaders to evaluate ROI, CBAs, and long-term value creation
Cross-Functional Alignment: Partner with technology, UX/UI, marketing, compliance, data, analytics, and operations leaders to ensure seamless execution and delivery across complex initiatives
Operational Excellence: Establish and evolve agile and product delivery standards, ensuring consistency, transparency, and scalability across teams. Drive continuous improvement through post-launch measurement and optimization
Risk & Complexity Management: Anticipate and manage enterprise risks, dependencies, and tradeoffs across multiple initiatives while maintaining alignment with corporate objectives and regulatory requirements