Direct Care Counselor
About The Position
Be part of a team that creates a warm, welcoming place for parents and children in need. As a Shelter Counselor, you'll play a key role in helping families feel safe and supported as they work towards finding permanent housing. This role is more than a job-- it's a chance to help families rebuild their lives. If you want to make a real impact, join us! ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us! At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community. And with over 3,000 employees and over 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
Requirements
- Experience working with people living on a low income, or who are affected by mental health issues and/or addiction.
- Proficiency across the following skills: verbal and written communication, collaboration, organization, and use of computer and technology.
Nice To Haves
- Bilingual candidates encouraged to apply!
Responsibilities
- Help create a cozy, home-like environment where everyone feels cared for.
- Support families by assisting with everyday tasks, teaching life skills, and offering guidance.
- Write simple notes to track the progress of each family.
- Attend team meetings to share ideas and learn from others.
- Make sure the shelter's rules are followed to keep everyone safe and on track.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Paid orientation and trainings.
- Generous time-off package.
- Comprehensive health and dental insurance plans.
- 403(B)-retirement plan, with employer matching.
- Long-term disability benefits; paid life insurance.
- Advancement opportunities; tuition assistance; and several more benefit options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
