Directs operational activities for customer warehouse site via partnership with site general manager. Acts as a liaison between the organization and client, manages complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling. The position drives long range plans to obtain optimum efficiency and economy of operations, while maximizing profits. Functions Identify new business opportunities and grow business revenues and margins with existing customer. Build a strong relationship with customer key contacts through listening and understanding our customer’s environment. Develop customer profile with business issues, opportunities, information flow, competitor environment, review process, contract, etc. Present complete proposals and value solutions for our customer. Leads implementation of company programs. Reviews tactical aspects of business profile, indexes, KPI results and other data to up-sell additional solutions. Uses Lean Six Sigma tools to make decisions and improve operational efficiency. Coach and develop personnel in Kenco operations, emphasizing training and projects. Require corrective action plans and accountability from the site. Establishes measurements that positively impact safety, quality and financial performance.
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Job Type
Full-time
Career Level
Manager