Dining Room Supervisor

Thompson Hospitality Services • Mclean, VA

44d

About The Position

The Dining Room Supervisor oversees staff when management is not present, communicates to and directs employees on their daily tasks and running of the shift. Provides advice and assistance to management as needed.

Requirements

• A high school diploma
• At least 2 years of experience in restaurant supervision or management; full-service or fast casual restaurant experience is desired
• Basic computer skills and knowledge of Microsoft Office (Outlook, Word, Excel)
• Ability to be on one's feet at least 8 hours per day and lift up to 50 lbs.
• Strong written and verbal communication skills -- clear and professional demeanor
• Ability to multi-task, organize, and prioritize with efficiency
• A personable, friendly and outgoing personality
• Ability to lead, motivate, and manage employees

Responsibilities

• Manage and motivate employees through constant communication
• Stocking supplies, serving, handling cash, credit cards, and a cash register
• Cleaning tables and counters, resetting tables, greeting customers
• Resolving customer conflict and dissatisfactions
• Make sure guests are receiving superior customer service at all times
• Maintain food service and production levels -- ensure that food is prepared and served in the appropriate quantity and with the utmost quality
• Ensure operations are in accordance with kitchen sanitation and safety standards
• Start-up and shutdown of restaurant equipment and processes (opening/closing shifts)
• Handle inventory responsibilities including food orders and receipt

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees