Digital Workplace Services - Microsoft Copilot + Agents Consult Lead

Kyndryl•Calgary, WA

1d•Remote

About The Position

As the Global Digital Workplace Services (DWS) Consult lead for Microsoft Copilot + Agents, you’ll be responsible for owning and evolving the Copilot + Agents go-to-market, shaping transformational business outcomes for customers leveraging the Microsoft Copilot ecosystem. We're solving real-world problems at a massive scale — powered by creativity, precision, and a shared obsession with what’s next. You’ll be part of the global DWS consult leadership team, responsible for driving one of our key growth plays leveraging our strategic relationship with Microsoft, helping clients drive value from AI embedded in the Microsoft 365 platform, and extending beyond M365 to drive true business value.

Requirements

10+ years experience in technology consulting, workplace transformation or IT services, with experience of the intersection between advisory and managed services
Deep expertise in workplace modernization technologies, including Microsoft 365 and Power Platform, including where necessary providing guidance on building / leveraging connectors for other enterprise systems.
Experience leveraging a Copilot + Agents business transformation GTM to pull through significant adjacent Microsoft-focused consulting projects.
At least 12 months experience leading go-to-market activities for Microsoft 365 Copilot plus agents, with an understanding of how to position Copilot + Copilot Studio + AI Foundry, and able to demonstrate knowledge of functional/industry-led GTM
5+ years experience of partnering with Microsoft, including driving joint GTM activities with Microsoft, and an understanding of initiatives such as incentives, ECIF, fast-track and PDOC; evidence of success driving joint GTM at both global and field level
Strong business acumen, with the ability to link technology strategies to financial, operational and business outcomes for customers
Experience working in a highly-matrixed organization, ideally across a large region or global.
Partner with global sales and account teams to drive consulting-led revenue for Copilot + Agents, as well as utilizing Copilot to pull through additional opportunities across DWS (including managed services) and across other practices.
Ability to operate independently and collaborate within a high-trust, low-hierarchy team
Understanding of Microsoft marketing messaging such as Frontier Firm, and able to articulate how Kyndryl will enable enterprises to become Frontier Firm organisations

Nice To Haves

Certifications in Microsoft Technical eminence and recognized as a thought leader with activities such as blogging, podcasts or speaking at conferences.

Responsibilities

Develop consult-led propositions to drive new business with Copilot + Agents
Work collaboratively across our business to position Copilot as the UX for AI, identifying connections into broader Kyndryl AI propositions and offerings
Develop joint GTM initiatives with Microsoft at global level, as well as within specific priority markets, positioning Kyndryl as partner of choice for Copilot-led transformation initiatives
Drive sales and technical enablement of Copilot + Agent consult-led propositions, including broader Microsoft-related transformation work, managed services and cross-practice opportunities; use Copilot as the door opener for large deals.
Provide solution leadership and thought leadership during key client engagements
Partner with Kyndryl alliances to execute strategic GTM activities programmatically and at scale
Role model best practice use and adoption of Copilot across the Kyndryl organisation
Lead with industry or function-specific GTM narratives to resonate better with our clients, focusing on customer problems and business outcomes rather than technology
Own growth targets for sales and revenue associated with the DWS Copilot + Agents business and drive operational management and sales/tech enablement activity to meet targets
Identify short, medium and longer term skills needed to successfully scale Copilot + Agents business, and develop / implement strategies to reskill, hire or develop talent
Build brand presence and recognition as the leading partner to drive transformation with Copilot + Agents
Mentor and inspire a new generation of Microsoft AI Workforce experts.
Work across the broader DWS consult team, ensuring that the Microsoft GTM aligns with the broader strategic priorities.