Director - Microsoft Digital Workplace (Global Service Provider/Central)

World Wide Technology Healthcare Solutions • Maryland Heights, MO

2h

About The Position

The Director, Microsoft Digital Workplace is a key leadership role responsible for driving the architectural strategy and execution for large-scale, complex client engagements. This role involves collaborating with a team of architects, setting the technical vision, and ensuring alignment with business goals and client needs. The Director serves as a trusted advisor to clients, guiding them through technical transformations and ensuring the delivery of innovative, scalable, and secure solutions. The position requires a deep understanding of modern Microsoft Digital Workplace architecture practices, strong leadership capabilities, and a focus on driving business outcomes through technology. This role would support the Global Service Provider (GSP) sales region which is focused on serving large telecommunications and service provider companies with segments focused on TBX (TelcoBuy), Telecommunications, CSP (Communications Service Providers), Media, Entertainment & Gaming.

Requirements

• A minimum of 15 years of progressive experience in a related field required
• Deep expertise in modern workplace architectural practices, including cloud-native architectures, M365, Teams Voice, Active Directory, and DevOps practices.
• Extensive experience in leading and developing high-performing teams of architects, with a focus on mentoring and professional growth.
• Ability to align architectural decisions with business strategy, balancing technical innovation with business outcomes.
• Exceptional communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Experience working in a collaborative, cross-functional environment, with the ability to drive alignment across multiple teams and stakeholders.
• In-depth knowledge of industry trends, emerging technologies, and competitive landscape in technology consulting and architecture.
• Strong problem-solving abilities, with a track record of resolving complex architectural challenges and driving successful project outcomes.
• Expertise in architecture tools and platforms, including cloud platforms, CI/CD pipelines, and infrastructure-as-code frameworks.
• Experience working within segments of WWT’s Global Service Provider (GSP) business – TBX (TelcoBuy), Telecommunications, CSP (Communications Service Providers), Media, Entertainment & Gaming.

Nice To Haves

• Master’s degree preferred
• This position will require someone who is located in the central region of the United States (St. Louis Preferred)

Responsibilities

• Engage as a trusted C-suite advisor to shape and advance Microsoft Digital Workplace transformation opportunities in partnership with WWT account and services sales teams, with an emphasis on Pharma, Utilities, Financial Services or Insurance
• Collaborates with a team of architects, providing technical guidance, career development, and fostering a collaborative environment.
• Architectural Governance: Establishes and enforces architectural standards and best practices across the organization, ensuring consistency and quality in technical solutions.
• Leads efforts to introduce and adopt new technologies, tools, and frameworks that enhance the company’s digital workplace architecture capabilities.
• Works closely with senior leadership, engineering, and product teams to ensure that architecture is aligned with broader business strategies.
• Identifies architectural risks and develop mitigation strategies to ensure the successful delivery of solutions.
• Drives continuous improvement of architectural processes, tools, and frameworks, ensuring the organization remains at the forefront of technological innovation.
• Represents the organization as a thought leader in architecture, contributing to industry conferences, publications, and client engagements.
• Analyzing current digital workplace systems and tools for clients, including collaboration platforms, knowledge management systems, active directory, cloud storage and file sharing, virtual desktop infrastructure (VDI), and analytics and reporting tools.
• Creation of roadmaps for digital workplace transformation.
• Aligning digital initiatives with overall business objectives and recommending suitable technologies and platforms.
• Designing rollout plans for new digital tools and processes.
• Developing change management strategies related to the adoption of workplace technologies.
• Researching and evaluating various digital workplace solutions.
• Conducting vendor comparisons based on client requirements and communicating that to stakeholders.
• Regularly communicating with leadership about project progress.
• Ability to communicate to M&A clients about digital workplace solutions.
• Ability to scope client engagements around Microsoft digital workplace solutions. This includes developing statements of work and staffing models.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees