Digital Transformation Product Manager

ACDI - Access Control Devices, Inc.•Benton, AR

6d•Remote

About The Position

The Digital Transformation Product Manager owns and drives ACDI’s digital transformation product strategy, overseeing the full product lifecycle for Scanshare and related capture and workflow automation solutions. This role serves as the primary voice of the product, translating feedback from dealers, partners, and internal teams into roadmap priorities, feature enhancements, and market differentiation. Working closely with OEM partners and Scanshare development teams, this Product Manager ensures alignment, release readiness, and consistent delivery across regions. The role also supports go-to-market strategy, evaluates emerging technologies, and identifies new revenue opportunities that strengthen ACDI’s long-term leadership in digital workflow automation.

Requirements

Bachelor's degree in business administration, marketing, or a related field
5+ years of experience in a business-to-business environment required
Proven track record in business development, products, and sales within the technology or digital transformation industry, with in-depth knowledge of digital transformation trends, technologies, and applications across industries
Strong professional communication skills (via phone, email, and in-person), problem-solving, negotiation skills, technical capacity, project management, and collaboration required
Ability to communicate information in layman’s terms for the purpose of training or rolling out new updates to our OEM dealers, partners, and internal teams
Excellent organizational skills with an ability to think proactively, anticipate needs, and prioritize work
Experience with CRM software and sales productivity tools
Must be polished and well-articulated when working with C-Levels in the industry
Must be able to stand or sit for prolonged periods of time
Must be able to lift 15 pounds
Ability to travel by commercial airliner or vehicle up to 20% annually
Ability to travel and fly on a commercial airliner if needed
May be required to furnish a passport or other identity documents for international travel
Must maintain a business professional, clean, and groomed appearance during client-facing interactions or client visits to our company headquarters
Employee may be required to furnish adequate internet services, mobile services, and devices necessary to receive business communications on a continual basis

Responsibilities

Own and maintain the Digital Transformation product roadmap, aligning priorities with Scanshare leadership and ACDI strategic objectives
Define and manage the full product lifecycle, from initial introduction and enablement through sunset or end of life
Translate dealer, partner, sales, services, and support feedback into actionable product enhancements and prioritization decisions
Evaluate, recommend, and validate complementary technologies, integrations, and vendor relationships to expand ACDI’s capture ecosystem
Lead competitive and market analysis to identify trends, gaps, and differentiation opportunities within workflow, capture, and document automation markets
Collaborate with OEM partners and dealers to ensure alignment with embedded strategies and vertical market requirements (education, healthcare, government)
Partner with marketing to develop go-to-market messaging, positioning, and product collateral that clearly articulates value and differentiation
Support pricing, packaging, and licensing strategy discussions to ensure competitiveness and scalability
Serve as the internal voice of the product, ensuring sales, services, support, and marketing teams are aligned on capabilities, differentiators, and roadmap direction
Establish and maintain a consistent cadence of internal communication, including monthly product updates, roadmap briefings, and success metrics
Collaborate with training and support teams to ensure all documentation, learning materials, and enablement assets reflect current functionality and best practices
Coordinate with technical specialists to ensure consistent pre-sales and post-sales delivery standards across all regions
Act as the primary liaison between ACDI and Scanshare product and development teams for roadmap discussions, feature validation, and strategic escalations
Develop and maintain structured feedback channels for field engineers, technical sales specialists, and post-sales teams
Track and manage escalated product issues that impact reputation, adoption, or customer satisfaction, ensuring clear communication and resolution
Collaborate with Scanshare technical leadership on joint testing processes, documentation standards, and release readiness criteria
Define, track, and report on key performance indicators (KPIs)
Present regular updates to leadership and internal stakeholders
Lead exploration and validation of AI-driven capture workflows, cloud-native automation, and emerging licensing or consumption models
Identify new revenue opportunities by integrating digital workflow solutions across ACDI’s product portfolio
Proactively recommend innovations that strengthen ACDI’s long-term position in digital transformation and workflow automation