Customer Account Manager, Manufacturing | ERP, EAM

IFS•Itasca, IL

41d•$100,000 - $110,000•Hybrid

About The Position

The Digital Sales Executive (DSE) is responsible for sales and customer relationships including ensuring the timely and successful expansion and renewal of contracts for the assigned territory. The DSE will work closely with Regional Renewals lead, Install Base Sales and other key stakeholders in the region.

Requirements

Good organizational skills and attention to detail, capable of managing multiple priorities and meeting deadlines.
Strong communication and presentation skills with the ability to confidently interact with senior leaders.
Excellent English (+ other language requirements in the region?)
Collaborative mindset and the ability to build effective relationships both in the company and with the customer and partners.
Must be able to work well in high pressure situations
2+ years' experience in business development, renewals, sales, account management or equivalent customer facing role
Knowledge in IFS.com or comparative technologies including ERP, EAM and/or FSM
Strong sales track record or meeting and exceeding quota.

Nice To Haves

Knowledge of Energy & Utilities market beneficial

Responsibilities

Lead the full sales cycle for IFS Saas Solutions
Take responsibility for pipeline development, forecasting, and deal progression
Effectively articulate the business value of IFS solutions, aligning them with customer challenges and goals.
Marketing efforts to develop and execute account-based campaigns
Identify and qualify potential customers opportunities through various methods, including email campaigns, one to one customer conversations, onsite customer visits and leveraging social media platforms.
Work with channel and partners to ensure timeous, optimal renewals.