Digital Sales & BDC Representative

Ardmore Toyota•Ardmore, PA

About The Position

Join Our Team: Digital Sales & BDC Representative Are you looking for a fast-paced career where your energy and "coachability" matter more than your resume? Our dealership is growing, and we’re looking for driven individuals to join our Business Development Center (BDC) . We don't just sell cars; we provide a modern, transparent experience. We aren't looking for "car people"—we are looking for great communicators who are ready to learn a proven system. The Role: What You’ll Do As a BDC Representative, you are the first point of contact for our customers. You won't be "closing deals" on the showroom floor; instead, you’ll be the engine that drives our appointments through: High-Volume Outreach: Making approximately 75 outbound calls per day to follow up on interested leads. Multi-Channel Communication: Responding to inquiries via phone, email, and text. Personalized Video: Using quick, "desk-first" video responses to introduce yourself and the vehicle to customers. Appointment Setting: Your primary goal is to provide value and schedule appointments for our sales team. Why Join Us? Comprehensive Training: We provide the scripts, the technology, and the mentorship to help you succeed from day one. Career Growth: This is the perfect entry point into the automotive industry with a clear path into management or sales. Professional Environment: Work in a "one-price" dealership model that values transparency and customer service over old-school haggling. Ready to start? Apply today and let us know why your drive and willingness to learn make you the perfect fit for our team! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are the Paul Automotive Group. We enjoy building lifelong relationships by sharing a common responsibility to exceed all expectations of our customers and ourselves. Since 1905, our purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. Our employees are the foundation of our success – and we want you to be a part of it! We employ knowledgeable and capable people that have a genuine caring for customer’s time and are loyal to our mission. We have efficient processes and executions that create a stress-free experience every time. Why Us: We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits – all while promoting a culture that values family, diversity and teamwork. It’s simple really – we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees. Why You: You’re not just looking for a paycheck, you’re looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.

Requirements

Teachability: You don’t need automotive experience. You do need to be a "sponge" for training and follow our specific communication frameworks.
Resilience: You’re comfortable picking up the phone and staying motivated throughout the day.
Tech Savvy: You can navigate CRM systems and feel comfortable on camera for customer video messages.
Reliability: You understand that punctuality and consistency are the keys to a high-performing team.

Responsibilities

Making approximately 75 outbound calls per day to follow up on interested leads.
Responding to inquiries via phone, email, and text.
Using quick, "desk-first" video responses to introduce yourself and the vehicle to customers.
Provide value and schedule appointments for our sales team.