Digital Project Manager

ONeil Interactive•Hunt Valley, MD

7d•Remote

About The Position

ONeil Interactive is seeking detail-oriented and proactive Digital Project Managers to join our team. In this role, you will be instrumental in building strong client relationships and ensuring the successful delivery of website projects and ongoing client support. This role requires exceptional organizational, communication, and problem-solving skills, with a passion for delivering high-touch, high-quality results in a fast-paced environment. Experience working for a home builder or within the homebuilding industry is strongly preferred. However, exceptionally qualified candidates without this experience are encouraged to apply.

Requirements

Excellent organizational, time-management, and multitasking skills.
Exceptional communication skills - precise, humble, and friendly.
Detail-oriented with a focus on delivering high-quality results.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Proficiency in project management tools and software is preferred.
Self-motivated and able to set priorities independently in a fast-paced environment.
Demonstrated ability to thrive in a fully remote team setting, with excellent digital communication and collaboration habits.

Nice To Haves

Experience working for a home builder or within the homebuilding industry is strongly preferred

Responsibilities

Establish, maintain, and strengthen relationships with our home builder clients, serving as their primary point of contact and ensuring their explicit needs are met, and thier implict needs are anticipated.
Website Project Support Guide builders through the process of creating their dream website, from initial discovery to website launch.
Develop and maintain project plans and timelines, ensuring projects are delivered on time, within scope, and within budget.
Proactively identify and communicate project challenges and changes to internal teams and clients.
Organize and facilitate client meetings, prepare agendas, document meeting notes, and track internal and external action items and deliverables.
Collaborate with design and development teams to implement client feedback and ensure deliverables meet client requirements and standards.
Participate in the testing and quality assurance (QA) process to ensure we are delivering the best possible product to our clients.
Manage and prioritize multiple projects effectively.
Website Maintenance and Support Monitor and respond to client support requests in a timely and professional manner.
Collaborate with the internal team to assess the scope and provide estimates for client-requested website changes or enhancements.
Coordinate the implementation of website updates, ensuring thorough testing and QA before client delivery.
Communicate client requests, feedback, and priorities to the design and development teams.
Manage and prioritize multiple clients and tasks effectively, adapting to rapidly changing client needs and priorities.