Digital Media - Intern Digital Media 2026

Baltimore Ravens•Owings Mills, MD

About The Position

The Digital Media Assistant will support the day-to-day operations of Ravens digital owned and operated channels by publishing content and information that supports multiple departments throughout the organization. This is not a social media, broadcasting, writing or I.T. position.

Requirements

Will possess a superior work ethic and be highly flexible with an ability to adapt to the fast pace and constant changes that come with the NFL news cycle
Have previous experience using a CMS
Proficient design and Photoshop skills
Proven web development abilities
A working knowledge of HTML
Strong proofreading skills and attention to detail
Be highly collaborative, a good communicator and able to take direction from multiple supervisors
Have time management skills and a solid knowledge of digital media platforms
Have graduated from a 4-year degree institution by the start date of internship, or are currently enrolled in a graduate program
Degree and/or prior experience in Digital Media, Web Development, Digital or Interactive Marketing, Journalism, Public Relations, Communications, Graphic Design or related field
Proficiency in basic content management platforms, HTML coding, Microsoft Word and Excel.
Excellent communication, writing and proofreading skills; must possess a superior attention to detail
Availability to work long, irregular hours and adaptability to a fast-paced environment involving several simultaneous projects and supervisors
Ability to meet deadlines, think creatively, and work well on a team
Self-starter and collaborator
Possesses initiative, passion for new innovation and technology, organization, creativity, customer focus, effective communication
Have a positive attitude
Must be able to lift 50+ lbs.

Nice To Haves

Other design and Internet-related skills (Illustrator, SEO, CSS, etc.) a plus

Responsibilities

Update website and app content across various pages and platforms
Prepare/update player/coach/cheerleader/staff bios, update roster and depth chart, post transactions
Fulfill website, app & form requests by other departments
Provide backend quality control of website and app – ensure all content is properly displayed and free of errors
Assist with the preparation and creation of marketing and business-related emails, including Ravens Call, Marketing, Ticketing, RISE, Corporate Sales and Suites
Assist in building sponsor promotion & sweepstakes pages
Train and update responses for AI chatbot utilized on website and app
Oversee live-streaming events on website and app
Assist in troubleshooting CMS issues; work with NFL Support team
Send mobile app push notifications for live events, promotions, content, and marketing or business-related communications
Prize fulfillment and mailing of items needing to be shipped
Assist in posting media content to digital platforms as needed; add relevant keyword tags and optimize pages for SEO
On occasion, assist with the creation of photo gallery content for digital platforms, including captions, crediting and alternate text
Other duties as assigned
Post news articles, videos, photo galleries, audio content, transcripts, press releases, media advisories; add relevant keyword tags and optimize pages for SEO
Create images and thumbnails for articles, videos, podcasts and photo galleries posted to digital platforms
Send mobile app push notifications for breaking news
Assist in creation of story images; post gameday news articles, photo galleries and post-game transcripts
Assist in posting all gameday videos, including game highlights, press conferences and post-game videos
Setup and ensure functioning of Squad Snaps AR activation (home games)
Other duties as assigned