Digital Marketing Operations Intern (Summer)
About The Position
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. Are you a digital marketing or communications student with an excellent eye for detail and strong writing and communication skills? The Digital Customer Relationship Management team seeks an enthusiastic marketing student to assist our full-time staff with daily email and SMS marketing support. Though this role encompasses diverse digital marketing tasks, it will primarily focus on the candidate's experience and skill sets. We're looking for candidates who are quick, eager learners and have a background in digital marketing and/or communication. This paid internship is for Summer 2026.
Requirements
- Prospective interns must be currently enrolled in a degree program at an accredited college or university; be considered rising undergraduate juniors or seniors, graduate students, or post-doctoral students; and remain academically enrolled throughout the internship
- Pursuing a degree in marketing or a related field, digital marketing preferred
- Experience creating marketing plans, relevant coursework, and managing projects in a work or classroom setting
- Ability to work with internal stakeholders, including business unit leads, digital channel leads, and Product, Development, Membership, or Analytics team members
- Creative thinking and problem-solving; leveraging technology to solve business problems in a production environment
- Prior experience with email, social, or mobile marketing preferred
- Strong organizational and documentation skills, i.e., note-taking, QA/Testing documentation
- AARP will not sponsor an employment visa for this position at this time.
- Regular and reliable job attendance
- Exhibit respect and understanding of others to maintain professional relationships
- Independent judgment in evaluation options to make sound decisions
- Home office environment with the ability to work effectively surrounded by moderate home environment noise
Responsibilities
- Assist with short message service (SMS) marketing, email communications, and management
- Collaborate with a variety of internal clients and external agencies to help meet their marketing objectives
- Gain experience working with leading marketing software such as Salesforce Marketing Cloud, Adobe Target, SharePoint, JIRA, Confluence, Tableau, and CoPilot (AI)
- Prepare executive-level presentations while learning important management skills, including project management, meeting management, budgeting, and reporting
- Improve the customer experience by mapping journeys, monitoring listening platforms, and sharing insights
- Proof emails and SMS campaigns, create and manage content on internal sites, and help with tracking and analytics
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
